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5 Posts

05-27-2018

US

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  • Message 11 of 21

Re: Microphone doesn't work in Bluetooth headsets

2019-10-05, 15:55 PM

Also, I tested this headset with my prior phone Moto g5 and the headset microphone works fine there.

 

The g5 uses Android 8.1. 

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8623 Posts

03-05-2018

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  • Message 12 of 21

Re: Microphone doesn't work in Bluetooth headsets

2019-10-09, 17:52 PM

Hi Gb98501,

 

Thanks for the bug report. I have reported this. I'll let you know if I have an update. Thanks for the additional details, appreciate it. 

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

12-11-2019

DE

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  • Message 13 of 21

Re: Microphone doesn't work in Bluetooth headsets

2019-12-11, 14:47 PM

@ Any solution for this issue?
Having the same problem with G6 and Jabra headset.

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8623 Posts

03-05-2018

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  • Message 14 of 21

Re: Microphone doesn't work in Bluetooth headsets

2019-12-11, 21:27 PM

Hi DoS2019,

 

Thanks for reporting here. I have raised this and the team is still working on this. Odd that it's common with Jabra. Mind if you can try another Bluetooth headset and see if you can duplicate the same behavior? I'll ask for an update on this. 

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

12-12-2019

US

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  • Message 15 of 21

Re: Microphone doesn't work in Bluetooth headsets

2019-12-12, 1:13 AM

As noted earlier in this thread, this problem is not exclusive to Jabra. I'm the original poster, and I encountered the problem using a non Jabra headset too.

 

 

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8623 Posts

03-05-2018

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  • Message 16 of 21

Re: Microphone doesn't work in Bluetooth headsets

2019-12-13, 17:18 PM

Hi Gb985011,

 

I understand. I'll check with the team if they find out what's the commonality. I'll let you know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

12-23-2019

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  • Message 17 of 21

Re: G6 won't use Bluetooth microphone

2019-12-23, 18:03 PM

I am also facing same issue with my G6 and Jabra evolve 65.

 

I am glad to find this post which saved me troubleshooting time to find out if the issue is with phone or headset. 

 

Looking forward for the fix.

 

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7 Posts

05-22-2019

DE

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  • Message 18 of 21

Re:G6 won't use Bluetooth microphone

2020-04-09, 17:12 PM

Any solution after a year for this issue? I have the same problem. Microphone doesn´t work. It doesn´t matter which headset I use. 

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1530 Posts

04-04-2018

IN

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  • Message 19 of 21

Re:G6 won't use Bluetooth microphone

2020-04-13, 10:48 AM

@ koston-x wrote:
 

 

Any solution after a year for this issue? I have the same problem. Microphone doesn´t work. It doesn´t matter which headset I use. 

 

Hi,

 

Sorry to know about this. May I know which headphone model are you using and with which headphone models have you tested? Does it work with wired earphones? 

 

Kindly let me know for further assistance.

 

Regards,

Suman



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1 Posts

04-18-2020

CA

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  • Message 20 of 21

Re:G6 won't use Bluetooth microphone

2020-04-18, 2:30 AM
Moto g5... Bluetooth microphone does not work here either. Audio is ok. Power locus headphones. Works on other devices.
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