Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics
Options

8 Posts

09-16-2019

GB

14 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎09-16-2019
  • Location: GB
  • Views: 71
  • Message 1 of 7

Google Assistant when screen off

2020-03-15, 14:49 PM

On my Moto G6 Play I'm using Moto Display features. I can't get the Google Assistant to work when the screen is off. When I turn it on with power button or unlock, it works fine. But I wan't to use it when screen if off when driving. Can anyone tell me how to enable it, or is it not possible? Thanks.

Reply
Options

1571 Posts

10-16-2018

GB

1546 Signins

24133 Page Views

  • Posts: 1571
  • Registered: ‎10-16-2018
  • Location: GB
  • Views: 24133
  • Message 2 of 7

Re:Google Assistant when screen off

2020-03-15, 18:12 PM

Dues to forum restrictions off-site links are not usually allowed so......

 

Put this phrase into a search engine and it should give you the link,

 

How to use OK Google when the screen is off mobile internist

 

 

HTH :)

 

Reply
Options

797 Posts

05-20-2019

US

109 Signins

7464 Page Views

  • Posts: 797
  • Registered: ‎05-20-2019
  • Location: US
  • Views: 7464
  • Message 3 of 7

Re:Google Assistant when screen off

2020-03-17, 21:06 PM

Hello @pwalk

 

 

It would be a pleasure to assist you! Before giving you any instruction, I would like to confirm: What Android version does your phone has?  

 

I'll be waiting for your response.  

 

Best regards,  

Marcela  

Motorola Support 

Reply
Options

8 Posts

09-16-2019

GB

14 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎09-16-2019
  • Location: GB
  • Views: 71
  • Message 4 of 7

Re:Google Assistant when screen off

2020-03-23, 10:01 AM
Thanks, sadly that info is outdated. Google has removed that option.
Reply
Options

8 Posts

09-16-2019

GB

14 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎09-16-2019
  • Location: GB
  • Views: 71
  • Message 5 of 7

Re:Google Assistant when screen off

2020-03-23, 10:02 AM
Android Pie with latest security update from Motorola.
Reply
Options

1139 Posts

04-04-2018

IN

236 Signins

13888 Page Views

  • Posts: 1139
  • Registered: ‎04-04-2018
  • Location: IN
  • Views: 13888
  • Message 6 of 7

Re:Google Assistant when screen off

2020-03-26, 6:36 AM

Hi pwalk,

 

It should work since we have the feature. Can you check this mentioned link here for further assistance.

 

Regards,

Suman



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

8 Posts

09-16-2019

GB

14 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎09-16-2019
  • Location: GB
  • Views: 71
  • Message 7 of 7

Re:Google Assistant when screen off

2020-03-27, 10:23 AM

@Agent_Suman, this wasn't my issue. It's not about notifications but about waking the phone with Google Assistant. Thanks anyway for your assistance.

 

I'd also like to mention that subscription emails on this forum don't work.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save