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16 Posts

09-16-2019

United Kingdom of Great Britain and Northern Ireland

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Google Assistant when screen off

2020-03-15, 14:49 PM

On my Moto G6 Play I'm using Moto Display features. I can't get the Google Assistant to work when the screen is off. When I turn it on with power button or unlock, it works fine. But I wan't to use it when screen if off when driving. Can anyone tell me how to enable it, or is it not possible? Thanks.

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Re:Google Assistant when screen off

2020-03-15, 18:12 PM

Dues to forum restrictions off-site links are not usually allowed so......

 

Put this phrase into a search engine and it should give you the link,

 

How to use OK Google when the screen is off mobile internist

 

 

HTH :)

 

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1515 Posts

05-20-2019

United States of America

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Re:Google Assistant when screen off

2020-03-17, 21:06 PM

Hello @pwalk

 

 

It would be a pleasure to assist you! Before giving you any instruction, I would like to confirm: What Android version does your phone has?  

 

I'll be waiting for your response.  

 

Best regards,  

Marcela  

Motorola Support 

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16 Posts

09-16-2019

United Kingdom of Great Britain and Northern Ireland

23 Signins

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Re:Google Assistant when screen off

2020-03-23, 10:01 AM
Thanks, sadly that info is outdated. Google has removed that option.
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16 Posts

09-16-2019

United Kingdom of Great Britain and Northern Ireland

23 Signins

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  • Posts: 16
  • Registered: ‎09-16-2019
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Re:Google Assistant when screen off

2020-03-23, 10:02 AM
Android Pie with latest security update from Motorola.
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2975 Posts

04-04-2018

India

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Re:Google Assistant when screen off

2020-03-26, 6:36 AM

Hi pwalk,

 

It should work since we have the feature. Can you check this mentioned link here for further assistance.

 

Regards,

Suman



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16 Posts

09-16-2019

United Kingdom of Great Britain and Northern Ireland

23 Signins

136 Page Views

  • Posts: 16
  • Registered: ‎09-16-2019
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 136
  • Message 7 of 7

Re:Google Assistant when screen off

2020-03-27, 10:23 AM

@Agent_Suman, this wasn't my issue. It's not about notifications but about waking the phone with Google Assistant. Thanks anyway for your assistance.

 

I'd also like to mention that subscription emails on this forum don't work.

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