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2 Posts

04-14-2019

US

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  • Message 11 of 18

Re: Low speaker volume on phone calls - Moto G6 plus

2019-05-14, 13:37 PM

The speaker volume on my Moth G6 starts out normally except there's an odd call tone. That issue starts on loud on my end then fades strangely on the same ring. On the phone conversations it will start out normal then the person you've called voice fades and starts to crackle so you just have to hang up the phone and try again.  As I said the speaker for YouTube and Google Maps works perfectly, it is  on a call with someone else that I think everyone is posting about that I'm having problems with.

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5 Posts

05-14-2019

GB

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  • Message 12 of 18

Re: Low speaker volume on phone calls - Moto G6 plus

2019-05-15, 9:44 AM
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5 Posts

05-14-2019

GB

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  • Message 13 of 18

Re: Low speaker volume on phone calls - Moto G6 plus

2019-05-15, 9:45 AM
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1 Posts

06-08-2019

US

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  • Message 14 of 18

Re: Low speaker volume on phone calls - Moto G6 plus

2019-06-08, 17:21 PM
I just got the motog6 and vol is very low. Where is the hearing aid feature? Speaker phone is not much higher volume
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3 Posts

03-19-2020

BE

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  • Message 15 of 18

Re:Low speaker volume on phone calls - Moto G6 plus

2020-03-19, 8:33 AM

My phone also has problems with sound, I can't make calls. And I read here that there is no solution, very disappointing. I can not bring the phone to the store I still have  warranty, because of the corona virus all stores are closed. Lenovo shame on you, so many people who have problems.

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3 Posts

03-19-2020

BE

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  • Message 16 of 18

Re:Low speaker volume on phone calls - Moto G6 plus

2020-04-13, 2:51 AM

The problem remains, tried everything that is also written in other topics, phone is 8 months old. I have to do something, buy another but never a Motorola again.

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1786 Posts

04-04-2018

IN

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  • Message 17 of 18

Re:Low speaker volume on phone calls - Moto G6 plus

2020-04-13, 7:10 AM

@ Ronneke wrote:
 

 

The problem remains, tried everything that is also written in other topics, phone is 8 months old. I have to do something, buy another but never a Motorola again.

 

Hi,

 

Sorry to know about this and thanks for reporting! Have you tried the Hardware test? If not, can you try and let me know the test result?

 

Go to the app drawer > Moto help > Hardware test > Speaker.

 

Regards,

Suman



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3 Posts

06-26-2010

US

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  • Message 18 of 18

Re:Low speaker volume on phone calls - Moto G6 plus

2020-05-01, 18:59 PM

Just received Moto G6 XT1925Dl and the low call volume still exists...Al updates install up to 9.0; surely somebody has a fix for this problem...I"m using the hearing aid settin g and that helps some but not muc...I see no sense on keeping this phone or getting a replacement if this has NOT been fixed..

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