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2 Posts

10-21-2018

IN

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Moto G6 Audio Speaker & Incoming Ringer very low volume even Not able to listen any Audio :(

2018-10-21, 5:03 AM

Hi,

I bought new MOTO G6 on 29 June18. From date of purchase to till yesterday there was no problem (except charging cable issue).

But from yesterday audio volume too low whenever tried to play in any video/audio app or system ringtones, the volume starts with a high frequency for less than 1 Sec and lowers down so much that I can`t hear. Even the incoming call ringer also rings in too low volume. I am a loyal customer of Motorola from day one of MOTO G series launched, I have used every MOTO G series Phone, but this time this was unexpected for me MOTO G6 is the worst product from Motorola, even I am thinking to switch to different company. Now i want settlement to fix this issue on MOTO G6.

Order Placed: 29 June 2018
Amazon.in order number: 403-2533603-6857147

I feel guilt to took wrong decision in buying this Moto G6. :( :@

I Humbly request a replacement or Fix issue as soon as possible.

Note: - I tried factory data reset twice but of no use. Event I tried Safe Mode to check APP issue but no useful.
This time Motorola & Lenovo Cheated Loyal Customers. that will affect his Customer & Market reputations.

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2 Posts

10-21-2018

BR

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Re: Moto G6 Audio Speaker & Incoming Ringer very low volume even Not able to listen any Audio :(

2018-10-21, 12:52 PM
Eu já descordo, minha opinião sobre moto g6 play muito bom até agora não tive nem um problema, está seguindo de acordo que foi planejado com o sistema dele e um celular intermediário não um top de linha mais funciona bem com alguns pós e contras quando liga no WhatsApp a câmera frontal perde um pouco de resolução, quando abaixa o menu de facilidades acionar o botão de Bluetooth dá uma pequena travada mais logo volta ao normal o processamento com 1,4 GHz e bom mais poderia ser um pouco melhor o novo sistema de áudio Dolby Audio também e legal mais para quem sabe trabalhar com sonoplastia para configurar deveria ser um pouco mais fácil de altera lendo mais restante muito bom o aparelho gosto muito da Motorola
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5988 Posts

12-04-2017

IN

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Re: Moto G6 Audio Speaker & Incoming Ringer very low volume even Not able to listen any Audio :(

2018-10-24, 9:37 AM

Please do not start new threads before searching for existing threads on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. There is already a long discussion on this here, so please post there.
Locking this thread.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5 Posts

12-06-2018

AR

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Re:Moto G6 Audio Speaker & Incoming Ringer very low volume even Not able to listen any Audio :(

2020-06-29, 4:47 AM

My moto g6 audio quality is degraded after update .

I do a factory reset.

The problem is persistent in all media.

 

Give me Solution of this problem

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1824 Posts

04-04-2018

IN

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Re:Moto G6 Audio Speaker & Incoming Ringer very low volume even Not able to listen any Audio :(

2020-06-30, 9:31 AM

@ macbela wrote:
 

 

My moto g6 audio quality is degraded after update .

I do a factory reset.

The problem is persistent in all media.

 

Give me Solution of this problem

 

Hi,

 

Sorry to know about this and thanks for reporting! May I know when did you receive the last update? Did it start right after the update?

 

Also, please check in Safe Mode and see if it's the same. Does it happen during calls or while watching media files also?

 

Kindly confirm.

 

Regards,

Suman



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