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11 Posts

07-14-2018

Denmark

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Re: Moto G6 Battery issue

2018-08-19, 16:53 PM
I've had a lot of trouble with my Motorola g 6 plus 1 battery drain soon and got incredibly warm so sent it to the dealer and they they the battery and now keep it right but now the screw does not work up and down. I hope Ikan help
Charlotte Rikke Nielsen
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62 Posts

06-15-2018

India

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Re: Moto G6 Battery issue

2018-08-22, 8:11 AM

hey!!

at least you guys can reply.... and do you job???

 

now this is terrible, now i came to know why they say service of motorola is worst!!.

 

cant you just reply! huh

 

see these screenshots

 

 

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5996 Posts

12-04-2017

India

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Re: Moto G6 Battery issue

2018-08-22, 15:01 PM

 wrote:

Thanks for the help.

Did the shopkeeper indirectly asked me to do hard reset? 

 

Does this RESET PHONE DATA? If yes.. I can't do hard reset!!!

 

Also, you didn't answered third question, regarding software update and as I have heard that Motorola will be giving out security updates every 90-120 days and mine is still at April, anyways.. will we get Android P and 8.1 before?

 

The MOTO VOICE says go to quiet place,... And I am in so quiet place.... Quieter than HOSPITAL ... Help !!! 


Hello Dharmaraj24,

 

Sorry about the delay, regarding the calibrating-- you will not lose any data. You can follow the steps and let us know the diffrence. As for your device battery life, I do not see any issue with it --based on the screenshots shared.

 

If you want us to look further,  Is it okay if we look into your apps to determine what is causing the issue? This will help us investigate. Make sure that your Motorola Privacy is enabled. This will help us investigate. Make sure that your Motorola Privacy is enabled.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Swaraj

Moto Support

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5996 Posts

12-04-2017

India

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Re: Moto G6 Battery issue

2018-08-22, 15:08 PM

 wrote:
I've had a lot of trouble with my Motorola g 6 plus 1 battery drain soon and got incredibly warm so sent it to the dealer and they they the battery and now keep it right but now the screw does not work up and down. I hope Ikan help

Hello Charlottebrisle,

 

Sorry about the trouble, may I know what are you referring this to: " but now the screw does not work up and down" please write us at supportforums@motorola.com, we will have someone get in touch with you for further investigation in regards to this.

 

Regards,

Swaraj

Moto support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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62 Posts

06-15-2018

India

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Re: Moto G6 Battery issue

2018-08-22, 15:46 PM

Agent_Swaraj ... Say me the time when you are active!! 

Reply to this ASAP!!

I don't want to reset my phone and install all stuff again..

 

And what's normal??

Clash Of Clans in 42 minutes droppsd almost 20% .. WOW.. my old phone Samsung Galaxy Grand Max which has 2500 mAh battery is way much better even now... My Privacy is on... Check what you want to check ...

 

And NOW.. I REQUEST SCREENSHOT WHAT YOU SEE.. I MEAN WHATEVER KIND OF DATA YOU ARE ABLE TO SEE OF MY PHONE.. like usage or whatever.. lemme also Investigate myself.. please

 

I never did and also opposed praising or Non-Moto phones in this forum but this issue made me suffer so badly... drains 10-12 % overnight.... Even Battery Saver is on ...

Also Will Android PIE fix this?? And will we get Pie on G6 as I heard or that's not true?

 

Is my battery swollen? Phone bit thicker on battery side since 1-2 days of purchase..

 

 

EDIT:- GOOD NEWS.... 8 % battery drop in just 5 mins of YouTube ?

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17 Posts

08-06-2018

South Africa

17 Signins

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Re: Moto G6 Battery issue

2018-08-22, 17:29 PM
Don't care about Pie unless it actually fixes the battery issue...
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62 Posts

06-15-2018

India

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Re: Moto G6 Battery issue

2018-08-23, 2:13 AM

Battery issue is fixed in 8.1 so I don't think it will occurr again in 9.0

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17 Posts

08-06-2018

South Africa

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Re: Moto G6 Battery issue

2018-08-23, 5:00 AM
Good to hear but doesn't help us at the moment, and Lenovo aren't doing anything to help either.
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11 Posts

07-14-2018

Denmark

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Re: Moto G6 Battery issue

2018-08-23, 6:39 AM
I do not have so good time as you. I have max8/9 hours battryAnd i have a new mobil phone. But now IT the same.you have my accept to look at my phone,
Charlotte Rikke Nielsen
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62 Posts

06-15-2018

India

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  • Posts: 62
  • Registered: ‎06-15-2018
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Re: Moto G6 Battery issue

2018-08-26, 11:08 AM

are you even going reply??

 

i lost 16% battery last night....

 

why is motorola so shy to say what

is the problem???

 

is the battery 1000 mah??

 

explain... and is motorola leading to stop????

 

<edited for profanity and shouting>

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