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20125 Posts

02-03-2016

United States of America

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Re: Moto G6 Battery issue

2018-06-15, 20:00 PM

 wrote:

Another print.

 

Massive drop after use 20 minutes of Waze(home to work) and then back to normal use. Note that this is my regular use and with my Moto G4 Plus I get to this time of the day with something around 60% of battery, even using Waze without charging the phone. 


Thanks for these shots and the IMEI. 

 

What is your daytime use like? When you get up and it's at 63%, do you have to charge it to get through the day?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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10 Posts

06-15-2018

Brazil

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Re: Moto G6 Battery issue

2018-06-16, 1:09 AM

Hello

 

Usually I full charge before sleep (around midnight) and put battery saver til 6pm... But look at the difference, with G4+ by morning I got 95% and G6+ 63%. Another point is that with normal use it is consuming  around 1% battery every 4 minutes after a full charge. 

 

Normal use: most time left alone and from time to time some WhatsApp, music and internet. No gaming on device.

 

Thanks. 

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62 Posts

06-15-2018

India

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Re: Moto G6 Battery issue

2018-06-16, 8:20 AM

Its the same for me 4 minutes and 1% gone!

No background apps and I kept all apps in conservation mode.

I hardly get 4 hours of back up even by SO LIGHT USE!!! 

 

will Motorola FIX THIS? or gotta switch?

 

Also do providing IMEI in profile you can see my data? Like photos and chats?

 

Also lost like 3% while typing this.....

Please fix this and rest it's good. 

 

When can I expect to get the same fixed?

 

Last full charge 0 mins ago lol it's 91%

When it's 100% after 8 mins it says ... Last full charge 8 mins ago ..

fix this as well?!!!!

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10 Posts

06-15-2018

Brazil

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  • Message 14 of 200

Re: Moto G6 Battery issue

2018-06-17, 11:02 AM

I guess this phone was designed to stay always plugged into charger lol.

 

Very bad battery life... I guess this will be my last Motorola. Moto G3 was great, Moto G4 good, Moto G5 bad, Moto G6 would be great again if we had battery life.

 

By the way... I'm waiting for the fix too!!

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20125 Posts

02-03-2016

United States of America

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  • Message 15 of 200

Re: Moto G6 Battery issue

2018-06-18, 15:24 PM

 wrote:

Its the same for me 4 minutes and 1% gone!

No background apps and I kept all apps in conservation mode.

I hardly get 4 hours of back up even by SO LIGHT USE!!! 

 

will Motorola FIX THIS? or gotta switch?

 

Also do providing IMEI in profile you can see my data? Like photos and chats?

 

Also lost like 3% while typing this.....

Please fix this and rest it's good. 

 

When can I expect to get the same fixed?

 

Last full charge 0 mins ago lol it's 91%

When it's 100% after 8 mins it says ... Last full charge 8 mins ago ..

fix this as well?!!!!


We don't look at your personal data like messages and photos, and cannot. We look at things like signal strength, charging habits, etc. With your premission, we look to see if you are having app or system crashes that might contribute to problems.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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4 Posts

05-30-2018

Belgium

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  • Message 16 of 200

Re: Moto G6 Battery issue

2018-06-18, 15:29 PM

Dear,

I'm sorry for the late answer.

I tried this last night. Exactly like you told me.

When I woke up, my phone was turned off, but since then, I feel like the battery is behaving 'normally'.

 

I'll let you know if things change. I'll wait a couple of days to make sure this issue has been resolved, and then I will close this topic.

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20125 Posts

02-03-2016

United States of America

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  • Message 17 of 200

Re: Moto G6 Battery issue

2018-06-18, 15:29 PM

 wrote:

Hello

 

Usually I full charge before sleep (around midnight) and put battery saver til 6pm... But look at the difference, with G4+ by morning I got 95% and G6+ 63%. Another point is that with normal use it is consuming  around 1% battery every 4 minutes after a full charge. 

 

Normal use: most time left alone and from time to time some WhatsApp, music and internet. No gaming on device.

 

Thanks. 


I cannot see anything obvious using your IMEI. What I do see is steadily improving battery life every day, which makes sense. When a phone is first activated it does use a lot of power syncing information with the cloud. Your overall battery life appears to be excellent at this point.

I'll ask an engineer to see if they can find something I can't to explain the overnight issue.  

 

Can you answer my question above about daytime charging? I'm having a hard time reconciling the overnight drain with the good battery life numbers I'm seeing.

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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10 Posts

06-15-2018

Brazil

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  • Message 18 of 200

Re: Moto G6 Battery issue

2018-06-18, 16:37 PM

Hello Matt,

 

In fact the battery life is much better. One thing that I did was disable background sync of every app that had this option available. Also rebooted the phone and let it charging overnight (from Saturday to Sunday)

 

About daytime charging, in week days usually I charge in the afternoon near 6 pm and I do a full charge before sleep. During my sleep phone stays with battery saver on til 6 or 7 am. After this I use the phone normally during the day (some WhatsApp, music, internet and Waze). 

 

Thanks for the support.

 

Fabricio.

 

 

 

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62 Posts

06-15-2018

India

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  • Message 19 of 200

Re: Moto G6 Battery issue

2018-06-18, 16:43 PM

Hello matt,

 

THE Battery is still going bad after 4 days!!!

Light usage makes heavy drain...

 

And hello Fabricio, may I know is it good for you now? I mean Watch a video on YouTube for 20 minutes and how much % of it goes?? Thanks if you can say .... :-) I'll try it too

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62 Posts

06-15-2018

India

72 Signins

547 Page Views

  • Posts: 62
  • Registered: ‎06-15-2018
  • Location: India
  • Views: 547
  • Message 20 of 200

Re: Moto G6 Battery issue

2018-06-18, 16:44 PM

Wait charging overnight means .. let it charge until I wake up even after 100%??

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