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1 Posts

08-09-2018

United States of America

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Re: Moto G6 Battery issue

2018-08-09, 3:24 AM

 wrote:

Come on motorola/lenovo, you cannot selectively tell every 3rd or 4th person over pages and pages to try a hard reset when everyone has the same issue of battery drain, its an OS problem, simple, just get the tech team to address it with an update!



Literally this.

 

     I hope this isn't what it seems. Is Lenovo avoiding responsibility to their customers in an attempt avoid admitting a mistake? I know these guys are paid to resolve problems --or make it appear that way-- so that the company doesn't have to lose money from providing support to either fix the software or replace the defective batteries. Meanwhile, people are being strung along with temporary (if they work at all) fixes until we can't return these heaps of refuse because the exchange period has passed.

 

I won't buy another motorola anything if the best they can do here is try to get me to charge it different ways until I have to replace it out of pocket in two months.

 

Previously owned - Motorola Photon, Droid Razr, 2 Droid Razr Maxxes, Droid Maxx, Droid Maxx 2, Moto Z Play Droid.

 

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1 Posts

08-10-2018

Belgium

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Re: Moto G6 Battery issue

2018-08-10, 6:16 AM

My girlfriend and I both bought our G6 Plus around a month ago. It has worked okay since then, up until two days ago. 

Suddenly, the battery didn't last 2 days as prior, but was completely drained after just a few hours. My girlfriend is having the same problem.

 

I have a bluetooth activity tracker since this week, so I was convinced that the battery drain happened because of my Bluetooth being on all the time. After disabling it for an entire day, the problem kept occuring.

 

I don't care if this is a software or hardware problem, it is in all facts a problem that shouldn't happen.

 

I hope they release a fix quite soon, or I'll replace it with another smartphone and unfortunately, never buy a Motorola again.

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2 Posts

07-13-2018

Belgium

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Re: Moto G6 Battery issue

2018-08-10, 6:57 AM

Lenovo, when will you finally come with an answer to all our trouble with the battery? So many people have formulated their issues, yet you fail to provide us with a clear answer on how you will fix this.

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1 Posts

08-12-2018

India

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Re: Moto G6 Battery issue

2018-08-12, 13:46 PM

Iam also having the same battery issue with the MOTO G6, while I am not using my phone  battery dropped down I am not able too to understand why my battery levels are dropping some software was running in the back and eating my battery I am charging my phone thrice a day this makes me not to recommend MOTO phones to anyone I think these issues will be resolved with an update

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11 Posts

07-14-2018

Denmark

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Re: Moto G6 Battery issue

2018-08-12, 15:26 PM
I have had the same problem but i took the dealer and they put new battery. Now it stays over 1day whit my g6 plus
Charlotte Rikke Nielsen
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8 Posts

08-14-2018

United States of America

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Re: Moto G6 Battery issue

2018-08-14, 19:39 PM

I just got my Moto 6g and I can't seem to find out what is draining the battery. I had it plugged in all night. I unplugged it and (literally) walked 5 feet to another counter and it lost 1% battery. The battery usage is showing Moto App Launcher is using the most amount. I tried all the tricks to get this to stop but nothing is working.

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8 Posts

07-30-2018

India

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Re: Moto G6 battery -_-

2018-08-18, 18:02 PM
It oreo 8.0 same in Google pixel also it software problem Moto can fix it by updateing to 8.1
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1 Posts

08-19-2018

United Kingdom of Great Britain and Northern Ireland

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Re: Moto G6 Battery issue

2018-08-19, 9:44 AM

Dear Motorola,

 

I am also having the same problem with my battery. I purchased the phone recently and have been using it now for two weeks with no improvement. I've done all that I can to make sure there is nothing running in the background; I have disabled apps that I do not use and I have checked the battery usage graph. Aside from a few phone calls and the internet, I am not using the phone much, yet still I lose over 40% of battery power overnight and I have to charge the phone every day.

 

Each time I charge the battery, I use the turbocharger and the phone gets very hot, so I find difficult it to touch while it's charging and when it has finished, I have to wait for it to cool down. I find this quite disconcerting, particularly as this phone is new and a number of recent studies and reports are focusing on the link between cell phone radiation and health risks.  

 

Please let me know what can be done to rectify this situation. I was expecting the Moto G6 to be a durable phone and I would just like to make the most of it without the inconvenience of a weak battery.

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62 Posts

06-15-2018

India

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Re: Moto G6 Battery issue

2018-08-19, 9:55 AM

Attention please:- 

 

It seems Motorola Forum Managers are on leave.. Even I haven't got my Reply ...

 

Enjoy Vacations.. @_@

 

 

 

 

 

*now I understood why People say "That" company's Service is good*...

 

 

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17 Posts

08-06-2018

South Africa

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Re: Moto G6 Battery issue

2018-08-19, 12:21 PM
We've been waiting months for a fix...
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