Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics
Options

2 Posts

05-16-2019

US

1 Signins

41 Page Views

  • Posts: 2
  • Registered: ‎05-16-2019
  • Location: US
  • Views: 41
  • Message 1 of 2

Moto G6 Charging Issue

2019-05-16, 21:33 PM

My moto G6 which I purchased around September 2018 is in a loop where it only charge up to around 3/4% and then when I turn on the phone it shuts down immediately. I have tried reseting it but it still autoshuts down and doesn't charge and the weirdest thing is it says charging while the phone is completely off but when the phone is turned back it says the phone is not charging. What can I do to fix this issue

Reply
Options

28352 Posts

02-02-2016

US

5841 Signins

132765 Page Views

  • Posts: 28352
  • Registered: ‎02-02-2016
  • Location: US
  • Views: 132765
  • Message 2 of 2

Re: Moto G6 Charging Issue

2019-05-17, 0:43 AM

 wrote:

My moto G6 which I purchased around September 2018 is in a loop where it only charge up to around 3/4% and then when I turn on the phone it shuts down immediately. I have tried reseting it but it still autoshuts down and doesn't charge and the weirdest thing is it says charging while the phone is completely off but when the phone is turned back it says the phone is not charging. What can I do to fix this issue


If a reset (and no restore from backup) didn't fix it, then service is the next step.


* Search box is your friend * I don't respond to PM if question belongs in forum
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms