Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics
Options

27 Posts

12-20-2014

United States of America

24 Signins

235 Page Views

  • Posts: 27
  • Registered: ‎12-20-2014
  • Location: United States of America
  • Views: 235
  • Message 331 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-10, 15:12 PM

 wrote:

I took the plunge with Pie. It seems my piece of the pie does not have the issues that others have reported. I did a factory full reset followed by setting up the phone completely. Then I did a partition cache wipe for good measure. So far so good. 


Please tell us which version of Pie!

This is very important information to help the rest of this community.

Reply
Options

51 Posts

03-26-2018

United States of America

104 Signins

820 Page Views

  • Posts: 51
  • Registered: ‎03-26-2018
  • Location: United States of America
  • Views: 820
  • Message 332 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-10, 15:30 PM

Android 9

Verison PPS29.118-11-1 :smileysurprised:

Security Patch Level May 1, 2019

 

I should note I also have a G5S Plus and a had a G5 plus. As others have said that Oreo on a G6 was nothing special. It wasn't bad but didn't really do anything that would make someone want to keep it on their phone. I notice battery life is greatly improved with Pie. 

 

My only issue right now is Trivia Crack app will not run correctly. It worked on Oreo but not on Pie. It could be a Trivia Crack problem. I uninstalled and reinstalled with no change. 

 

The finger print reader is not quite as responsive as with Oreo but it's not bad. It's just something I noticed. 

 

My G6 is a Tracfone on the Verizon network. 

Reply
Options

27 Posts

12-20-2014

United States of America

24 Signins

235 Page Views

  • Posts: 27
  • Registered: ‎12-20-2014
  • Location: United States of America
  • Views: 235
  • Message 333 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-10, 15:37 PM

 wrote:

Android 9

Verison PPS29.118-11-1 :smileysurprised:

Security Patch Level May 1, 2019


Thanks so much Mark.

I may take the plunge. 

This G6 is not a critical phone for me but I do not want to destroy it for no reason. My phone is also on TracFone.

 

Reply
Options

51 Posts

03-26-2018

United States of America

104 Signins

820 Page Views

  • Posts: 51
  • Registered: ‎03-26-2018
  • Location: United States of America
  • Views: 820
  • Message 334 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-10, 15:44 PM
Just remember. There are skilled technology people and there are deer in the headlights technology people. Most find themselves somewhere in between. Take every complaint with a grain of salt on this forum.

The one touch navigation works perfectly. Google added bloatware programs to Pie. You may want to into your apps and delete some of the added programs.

If you upgrade to Pie. Do a factory wipe. Install everything after and do a partition cache wipe after you get your phone the way you want it.
Reply
Options

43 Posts

07-06-2019

United States of America

71 Signins

372 Page Views

  • Posts: 43
  • Registered: ‎07-06-2019
  • Location: United States of America
  • Views: 372
  • Message 335 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-10, 22:17 PM

This maybe a little to late but I think it may have been a good idea to separate this forum into the  different types  of phones maybe by model number , country , carrier and  firmware installed that way perhaps we could find a certain patern so perhaps we can narrow down the field and separate the bad from the good

 

Obviously not all phones have this problem so the users with good working phones don't have to worry about having any problems with the updates

Reply
Options

9 Posts

05-26-2019

United Kingdom of Great Britain and Northern Ireland

16 Signins

98 Page Views

  • Posts: 9
  • Registered: ‎05-26-2019
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 98
  • Message 336 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-11, 6:17 AM

 wrote:

I'm in the UK. Since the pie update my phone has been crap, same as everyone else. My current android version is PPS29.55-24. I'm getting the June 2019 update (PPS29.55-37-4). I'll let you know if it makes any difference to performance. 

 

Given that moto support don't acknowledge there's a problem I'd be surprised if they've patched it, but it can't get any worse, so here goes. 

 

Hopetimist 

 

 



I've done the update without doing a factory reset, it's as bad as ever.

Will try factory reset now as others have suggested this might resolve things.

Reply
Options

2 Posts

08-11-2019

United States of America

3 Signins

31 Page Views

  • Posts: 2
  • Registered: ‎08-11-2019
  • Location: United States of America
  • Views: 31
  • Message 337 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-11, 23:32 PM

very simple question, when is this getting fixed? I have done all the suggestions and that helped for about a day and then it went back to slowville. I am in the US with a unlocked phone on t-mobile version PPS29.118-11-1 Patch May 1, 2019. I am begining to think that this phone doesn't have the specs to work with pie. Does anyone have a way to go back to oreo? I use a S9 for work, it's powerful but not user friendly. my G6 worked so much better than my S9 until pie. These questions are for the forum, lenovo has stuck there head in the sand.

Reply
Options

232 Posts

03-28-2019

United States of America

344 Signins

5423 Page Views

  • Posts: 232
  • Registered: ‎03-28-2019
  • Location: United States of America
  • Views: 5423
  • Message 338 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-12, 4:55 AM

Even Pixel phones are messed up. 


~us retail g6~no lifeguard on duty
Reply
Options

43 Posts

07-06-2019

United States of America

71 Signins

372 Page Views

  • Posts: 43
  • Registered: ‎07-06-2019
  • Location: United States of America
  • Views: 372
  • Message 339 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-12, 11:37 AM

Very simple answer Never

Unless Lenovo starts looking at specific issues and get's into diagnosing the problem with each phone this is not going to get fixed In order to do that they would need to know which phones models have what problems in a case by case basis

So the users would have to send in their phones for troubleshooting and so far I have not seen anyone here willing to do that

Some sugested here to just use one of their phone to see the problem Unfortunately this is not so simple since not all the phones have problems so you can't fix something that is working

You can't just send out a patch to fix one problem on one phone and expect this to be the fix for all the phones There are different model phones in different countries with different carriers so there are a lot of variables

There is no way to go back unless the bootloader is unlocked and as we all know a lot of them are not qualified to be unlocked

Those few that can be unlocked can either use a custom rom or go back to Oreo

So that is pretty much how I see the situation We are on our own It's up to us to get organized and get to the bottom of this problem

Complaining about the update is not going to help anone

We should be more specific with model numbers and specific problems with clear examples

We should also create a separate forum for each model otherwise if it's all lumped into one forum it will get lost between all the postings

 

Reply
Options

232 Posts

03-28-2019

United States of America

344 Signins

5423 Page Views

  • Posts: 232
  • Registered: ‎03-28-2019
  • Location: United States of America
  • Views: 5423
  • Message 340 of 653

Re: Moto G6 - Lag / Irresponsive - Post Pie Update [G6 Users pls share your reviews here]

2019-08-12, 18:03 PM
Moto, modifying Android 9, creating their own version of the one button navigation surely must not have been a simple task. And, for most of us, is working flawlessly. Moto is plenty competent enough to fix things via patchs if not a whole new rom. Anyway, everyone giving feedback here should also give the same to Google via the phone's settings. It impacts patches being created and the next os release too.

~us retail g6~no lifeguard on duty
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms