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2 Posts

01-13-2021

US

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Moto G6 Play Not Seeing Certain Wireless Networks

2021-01-13, 15:04 PM

About a week ago I received a mini wifi camera (https://www.ebay.com/itm/MINI-Wireless-WI-FI-IP-Camera-1080P-HD-Smart-Home-Security-Cam-Night-Vision-AVI/373352815852?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649) and for some reason the the wifi connection of the the camera is not showing up on my Moto G6 Play. The camera's wifi connection is visible on my laptop and my wife's iPhone, but not the Moto G6 Play. I tried moving the moto g6 to various distances from the camera (1 foot to 50 feet) and the camera still does not show up on the g6. Additionally, the Moto G6 Play sees and is able to connect to other wifi networks while I'm looking for the camera wifi connection.

 

Anyone have any ideas why the Moto G6 Play is unable to see the camera's wifi connection?

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1310 Posts

08-15-2020

GB

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Re:Moto G6 Play Not Seeing Certain Wireless Networks

2021-01-13, 16:43 PM

You need to use the associated app which I guess you can get on Play Store?

 

Probably this one: https://play.google.com/store/apps/details?id=com.macrovideo.v380pro&hl=en_US&gl=US

 

 

 

.

■ I am not a Motorola/Lenovo Employee. I am a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position. ■
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2 Posts

01-13-2021

US

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Re:Moto G6 Play Not Seeing Certain Wireless Networks

2021-01-13, 22:56 PM

Thanks for the suggestion. I tried using that app, and another one that came with the camera, but the phone still does not see the wifi connection of the camera.

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11959 Posts

03-05-2018

US

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Re:Moto G6 Play Not Seeing Certain Wireless Networks

2021-01-14, 14:24 PM

Hi John Wolfram

 

Try removing all WiFi paired with your phone( Settings > Network & internet > WiFi > Tap the gear icon next to each WiFi devices > Forget or Unpair). Reset network settings (Settings > System > Advanced > Reset options > Reset WiFi, BT, Mobile data). Reboot the phone and see if that helps.

 

Best regards,
Rich
Motorola-Lenovo Support



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