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17 Posts

04-22-2018

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-05-30, 3:01 AM
yes, recent update is causing this volume issue.please do something about it dev team
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3 Posts

05-15-2020

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-05-30, 19:34 PM
same problem im facing with my moto g6 after updating to latest version
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18388 Posts

02-03-2016

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-01, 18:26 PM

@ Babasona wrote:
 

same problem im facing with my moto g6 after updating to latest version

 

Hi.

 

Do you have a G6? I responded to your post here, two weeks ago in the moto one community.

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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1 Posts

06-05-2020

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-05, 17:19 PM
Try to forgot all bluetooth devices which was connected to your phone previously. I had same issue with moto G6, 45 minutes back and I fixed by removing all connected bluetooth devices.
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2 Posts

05-29-2020

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-09, 9:26 AM
Forgetting Bluetooth devices doesn't fix it for me, the sound is still dimming down randomly. Is there any tech support working on this issue ?
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2149 Posts

04-04-2018

IN

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-10, 8:47 AM

@ Cereal1404 wrote:
 

Forgetting Bluetooth devices doesn't fix it for me, the sound is still dimming down randomly.Is there any tech support working on this issue ?

 

Hi,

 

I would like to inform you that our concerned team is working on this. Thank you for your patience.

 

Regards,

Suman



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1 Posts

06-10-2020

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-10, 9:25 AM
My audio will be good one second and dumb down to a whisper the next and stay low. How do I fix? I've restarted and did everything but factory reset.
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2149 Posts

04-04-2018

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-11, 9:33 AM

@ CrimsonLogic_AL wrote:
 

My audio will be good one second and dumb down to a whisper the next and stay low. How do I fix? I've restarted and did everything but factory reset.

 

You can try performing a Factory Data Reset by taking a back up of your contacts and data. Performing an FDR helps to start the device afresh and that could solve your concern. 

 

Let me know how it goes.

 

Regards,

Suman



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17 Posts

04-22-2018

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Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-11, 11:07 AM
Dude can't you just see how many people are complaining about this volume issue,post pie update,can't you escalate to the concerned team and convey the same to us?,instead of asking users to send you the bug report and perform a factory reset?.What is your developer team doing with all those previously sent bug reports??.I'm so pissed off dude,I have been going through this from February and till date I don't think agents or developer team have done something about that!
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2 Posts

06-11-2020

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  • Message 40 of 56

Re:Moto G6 Play - Speaker volume suddenly very low

2020-06-11, 20:46 PM

I have this issue as well. Very frustrating... when headphone is on, suddenly the music volume goes to silent. If i take the headphones out, I can increase the volume.  This has been going on for a few weeks on and off. I just tried turning bluetooth off, and it seems to be working.

 

Please fix the issue though. Shouldn't have to remember whether or not bluetooth is on.

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