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03-01-2020

CL

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Moto G6 Play freezes randomly after Android 9 Update

2020-03-01, 0:58 AM

Hi, my G6 Play received the last Android 9 update PPP29.55-35-18 about a week ago or so

 

It was working great before that

 

Now, for any app, it freezes randomly when trying to scroll down, say, Facebook, Tweeter, browser, any app.

 

I have to press the lock button and unlock again to continue reading the page. It is really annoying.  Anyone else with the same bug?

 

Do you know when this bug should be solved? It is driving me nuts.

 

BTW, I am located now at Chile

 

Thanks and regards.

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1698 Posts

10-16-2018

GB

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Re:Moto G6 Play freezes randomly after Android 9 Update

2020-03-01, 9:57 AM

First easy thing to try is a ,"Soft Reset". This emulates taking the battery out and can clear glitches. Press and hold the power button whilst the phone is switched on until the phone restarts.

 

HTH :)

 

 

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