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  • Posts: 12
  • Registered: ‎07-12-2018
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Moto G6 Update Stalled

2020-03-17, 22:19 PM
It says "installing security update" and it's been sitting like that for several hours. About 25% installed. Turning it off doesn't help because it restarts the stalled update. How many hours will it take?

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  • Registered: ‎04-04-2018
  • Location: India
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  • Message 2 of 3

Re:Moto G6 Update Stalled

2020-03-20, 7:04 AM

Hi ColorMeHappy,


Thanks for posting! Is your internet/Wi-Fi working fine? Also, can you confirm if you have enough Storage in your device? 


Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.


If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943




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  • Posts: 3
  • Registered: ‎07-12-2019
  • Location: Mexico
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  • Message 3 of 3

Re:Moto G6 Update Stalled

2020-03-25, 9:00 AM

Para solicitar los archivos las diferentes actualizaciones de software que a tenido el equipo moto g6, donde se puede solicitar. Dado que tengo un moto g6 con Android 8 que se actualizo a Android 9, pero por diferentes razones personales lo regrese a Android 8. Pero por obvias razones el equipo ya no recibe actualizaciones via OTA. Mi deseo es tener mi equipo lo mas actualizado y seguro

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