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2 Posts

10-24-2018

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 2
  • Registered: ‎10-24-2018
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 1 of 2

Moto G6 actions not working

2018-10-24, 10:01 AM

I've had my Moto G6 for 1 week and although the Moto Actions were working originally they have now stopped (more specifically the torch and camera actions). I've had a look through the forum and have found a few suggestions, all of which I have tried such as clearing caches and data from the Moto App and even doing a safe boot. Nothing seems to be working which is extremely frustrating and seeing as I've had the phone for 1 week it makes me worry about the rapid decline of the phone.

 

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1 Posts

01-09-2019

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 1
  • Registered: ‎01-09-2019
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 2 of 2

Re: Moto G6 actions not working

2019-01-09, 16:30 PM

I had the same problem with Moto actions not working after a week with my new g6Plus, tried all of the suggested solutions, nothing worked, and I was about to send the phone back for a replacement. I took it out of the new case I had bought for it and tried it once more before putting it in the box to send back. It worked! I quickly realised it was the case that was the offender, it had a magnet in the cover which when closed caused the problem.  The phone works fine without this cover. 

 

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