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06-27-2020

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Moto G6 internet speed

2020-06-27, 2:48 AM

ran a speed test on my moto g6 and regularly clocked roughly 10 mbps down and 28 mbps up on both 2.4 ghz and 5g.  modem/router is a centurylink c3000a.  switched to safe mode, and the speeds are 50 mbps down and 95 mbps up.  laptop on 2.4 is clocking at 50 down and 50 up.  both g6 and laptop are about 10 feet away from the modem/router.  wife's iphone 11 regularly clocks 300+mbps.  

 

why is the moto 6g so slow compared 2 the iphone 11 on 5g?  obviously, the speed difference on the g6 in regular vs safe mode suggests an app influence.  how do i identify the offending app? and why is upload 2x faster than download on the g6 in both modes?  i don't get it.  

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1824 Posts

04-04-2018

IN

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Re:Moto G6 internet speed

2020-06-30, 10:01 AM

@ Pauly100 wrote:
 

 

ran a speed test on my moto g6 and regularly clocked roughly 10 mbps down and 28 mbps up on both 2.4 ghz and 5g.  modem/router is a centurylink c3000a.  switched to safe mode, and the speeds are 50 mbps down and 95 mbps up.  laptop on 2.4 is clocking at 50 down and 50 up.  both g6 and laptop are about 10 feet away from the modem/router.  wife's iphone 11 regularly clocks 300+mbps.  

 

why is the moto 6g so slow compared 2 the iphone 11 on 5g?  obviously, the speed difference on the g6 in regular vs safe mode suggests an app influence.  how do i identify the offending app? and why is upload 2x faster than download on the g6 in both modes?  i don't get it.  

 

Hi,

 

Thanks for posting! Please reset your Network Settings and see if you see any improvements-- Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth.

 

Let me know how it goes.

 

Regards,

Suman



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1 Posts

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Re:Moto G6 internet speed

2020-07-04, 18:30 PM

i followed your instructions, and am now getting speeds of 100 mbps in regular mode.  not 300+, but i can live with 100.  thank you, agent_suman.  

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1824 Posts

04-04-2018

IN

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Re:Moto G6 internet speed

2020-07-07, 8:26 AM

@ Pauly100 wrote:
 

 

i followed your instructions, and am now getting speeds of 100 mbps in regular mode.  not 300+, but i can live with 100.  thank you, agent_suman.  

 

Glad to know it has improved. You can also check with the Network provider once and see if everything is working fine from their side.

 

Also, make sure no apps are running in the background.

 

Regards,

Suman



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