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2 Posts

11-16-2019

ZA

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Re: Moto G6 not charging

2019-11-16, 8:59 AM
Ooh gosh my phone has been stuck in the house for the past four months i tried different chargers it was stuck on 0% then i did the hard reboot n wala my phone is charging ....thank you
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2 Posts

11-16-2019

ZA

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  • Message 22 of 39

Re: Moto G6 not charging

2019-11-16, 9:01 AM
After you press volume up and power press the volume down to browse the different reboots. And pick bootloader
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11 Posts

11-13-2019

NG

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  • Message 23 of 39

Re: Moto G6 not charging

2019-11-16, 18:29 PM

Tried it. It didn't work

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1 Posts

12-13-2019

US

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  • Message 24 of 39

Re: Moto G6 not charging

2019-12-13, 23:31 PM

My Moto G6 play would not charge. The phone would not connect to data but, would get Wi-Fi. No phone service. I backed up all contacts, pictures and programs to the cloud. Did a complete wipe of the phone a factory reset if you will. Let it update finish setting up the basics and let the phone sit in update for about an hour. Updated everything from the cloud back onto my phone that I had previously saved, and now the phone is working great again and I didn't lose anything. You can turn the phone off and back on after complete to ensure that everything is correct.

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11 Posts

11-13-2019

NG

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  • Message 25 of 39

Re: Moto G6 not charging

2019-12-14, 11:47 AM
I wish that worked for me, but sadly it didn't. I think I will just have to buy a new phone. No more motorola phones for me
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11 Posts

11-13-2019

NG

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  • Message 26 of 39

Re: Moto G6 not charging

2019-12-14, 11:49 AM

I wish that worked for me, but sadly it didn't. I think I will just have to buy a new phone. No more motorola phones for me


 wrote:

My Moto G6 play would not charge. The phone would not connect to data but, would get Wi-Fi. No phone service. I backed up all contacts, pictures and programs to the cloud. Did a complete wipe of the phone a factory reset if you will. Let it update finish setting up the basics and let the phone sit in update for about an hour. Updated everything from the cloud back onto my phone that I had previously saved, and now the phone is working great again and I didn't lose anything. You can turn the phone off and back on after complete to ensure that everything is correct.


 

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1 Posts

12-14-2019

US

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  • Message 27 of 39

Re: Moto E6 not charging

2019-12-14, 16:05 PM

I have a Moto E6 that ive had for less then a month and since yesterday it doesnt want to charge. Its completley dead now. Ive ttried everything i could think of. It shows that its charging but it stays on 0% even adter charging for over an hour. please help...

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1514 Posts

04-04-2018

IN

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  • Message 28 of 39

Re: Moto E6 not charging

2019-12-16, 3:58 AM

 wrote:

I have a Moto E6 that ive had for less then a month and since yesterday it doesnt want to charge. Its completley dead now. Ive ttried everything i could think of. It shows that its charging but it stays on 0% even adter charging for over an hour. please help...


Hi MotoE6user,

 

Sorry to know about this. Have you checked with a different charger? Also, try charging your device in Safe Mode and see how it goes.

Let me know.

 

Regards,

Suman



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3 Posts

12-27-2019

US

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  • Message 29 of 39

Re: Moto G6 not charging

2019-12-27, 8:56 AM

I've been all over the internet looking for a perma fix for this apparently pretty common problem, and after a number of cache clearances, a factory reset or two, and the extremely irritating discovery that there's no way to unlock its bootloader for anything more creative than that, I've only gotten this far: if I leave it in fastboot mode (get there by holding your volume down button and power key until it turns on) and leave it plugged in, it will charge very slowly.  I'm going to try flashing stock firmware once the battery charges enough.  Pretty annoyed with this.  Not a great experience for a first Motorola phone.  Hopefully this helps someone passing by to make some headway, at least.

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11 Posts

11-13-2019

NG

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  • Message 30 of 39

Re: Moto G6 not charging

2019-12-27, 13:26 PM

Seems like this is not an isolated issue. I had my charging port replaced


 wrote:

I've been all over the internet looking for a perma fix for this apparently pretty common problem, and after a number of cache clearances, a factory reset or two, and the extremely irritating discovery that there's no way to unlock its bootloader for anything more creative than that, I've only gotten this far: if I leave it in fastboot mode (get there by holding your volume down button and power key until it turns on) and leave it plugged in, it will charge very slowly.  I'm going to try flashing stock firmware once the battery charges enough.  Pretty annoyed with this.  Not a great experience for a first Motorola phone.  Hopefully this helps someone passing by to make some headway, at least.



, yet my phone won't charge most times. To make matters worse, my fingerprint is no longer working. I can't even find the fingerprint option in phone settings. It's like it never even existed. My phone is out of warranty so there is nothing I can do.

I'm never buying a mototola device again

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