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Moto G6 rear camera not working

2020-02-15, 16:31 PM

Hello,

 

Has anyone experience this? My rear camera is not working. It is displaying this message. Is the camera need to replace? Appreciate any guidance.

 

 

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Re: Moto G6 rear camera not working

2020-02-17, 4:19 AM

 wrote:

Hello,

 

Has anyone experience this? My rear camera is not working. It is displaying this message. Is the camera need to replace? Appreciate any guidance.

 

 


Hi Covina91724,

 

Sorry to know about this. Can you please perform Clear Cache on your camera? Go to Settings > Apps & notifications > App Info > Camera > Storage > Clear Cache. Then Force Stop the camera and restart the camera back. Let me know how it goes. 

 

Regards,

Suman



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Re: Moto G6 rear camera not working

2020-02-20, 19:33 PM

Hello,

 

Cleared the cache and forced the app to stop.

 

Restart the camera app. Still showing the same error message and automatic activate the front camera.

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