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12 Posts

06-19-2019

GB

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  • Posts: 12
  • Registered: ‎06-19-2019
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Moto G6 won’t charge

2020-03-22, 8:20 AM
My phone battery died last night due to the phone accidentally being left on in m6 pocket. It’s been charging all night but is still on 0%. Every 10 minutes or so it tries to boot into Android & the Moto icon comes up & it starts circling through all the colours etc, but then has second thoughts and finfds it’s exhausted the battery & just keeps on repeating the same cycle. I previously used the Ampere app for the last few weeks & it always stated the battery was in good health, I’ve had the phone for around 18 months now. I should add that the phone is connected to the original turbo charger & the cable is in good condition. Any help would be hugely appreciated!!
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1139 Posts

04-04-2018

IN

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  • Posts: 1139
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  • Message 2 of 2

Re:Moto G6 won’t charge

2020-03-23, 6:13 AM

Hi Dellboy67,

 

Thanks for posting and sorry to know about this. Can you try charging your device in Safe Mode and see if it's the same? Can you check with a different charger and see if the device charges? Let me know how it goes.  

 

Regards,

Suman



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