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01-20-2018

US

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Moto G6 won't charge

2020-02-23, 15:41 PM

This issue started a week or so ago. At first, I had to replug my phone a few times for it to charge (I assumed it was the cable or brick). Then it started to not charge entirely. When shut down, the charging symbol would appear (the lightning bolt), but then when it got to the percentage it said not charging and turned off for few seconds before going back to the lightning bolt. After trying a few cables/chargers it became clear it wasn't a cable issue. After a while though it charged and I used my phone normally for a few days, before the issue started back again. 

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1501 Posts

04-04-2018

IN

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Re:Moto G6 won't charge

2020-02-24, 4:44 AM

Hi,

 

Sorry to know about this. As you have already tried the basic troubleshooting steps and checked with other cables as well, my advice in this situation is that you submit your device for a review. There might be an with the charging port. 

Here is the link.

 

Regards,

Suman



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1 Posts

01-20-2018

US

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18 Page Views

  • Posts: 1
  • Registered: ‎01-20-2018
  • Location: US
  • Views: 18
  • Message 3 of 3

Re:Moto G6 won't charge

2020-02-24, 22:05 PM

Ok I am taking my phone today to be shipped and repaired as it is still under warranty.

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