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5 Posts

07-21-2018

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  • Message 11 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-01, 2:18 AM
@Swaraj

I went to following address given by your customer service agent previously on Sunday 28 July 2018 and was shocked to learn that service center has closed operations.
===
Sara mobile shopee
Lenovo service centre, Sai plaza building, 1st floor, Sai chowk, Above Channel 5 shop, Pimpri,Pune 411017
Pune
9922437936
7507501068
=====
Further the official motorolla support site now does not mentions the above service center as authorised one However this was displayed as official service center until 19 July last time when I checked the portal.
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5988 Posts

12-04-2017

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Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-01, 13:13 PM

 wrote:
@Swaraj

I went to following address given by your customer service agent previously on Sunday 28 July 2018 and was shocked to learn that service center has closed operations.
===
Sara mobile shopee
Lenovo service centre, Sai plaza building, 1st floor, Sai chowk, Above Channel 5 shop, Pimpri,Pune 411017
Pune
9922437936
7507501068
=====
Further the official motorolla support site now does not mentions the above service center as authorised one However this was displayed as official service center until 19 July last time when I checked the portal.

Hello ACE_CHINMAY,

 

We are sorry to learn about the inconvenience this may have caused. Please write us at apsocial@motorola.com. We will have one of our team get in touch with you for further assistance.

 

We thank you for your patience. 

 

Regards,

Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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3 Posts

08-16-2018

IN

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  • Message 13 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-16, 20:56 PM

Irs annoying to know that others are also facing the same problem. It's been a month and the volume fluctuates after 1 sec and lowers down to an extent that I can't even hear on full volume. This is my third Moto phone and I am highly disappointed! 

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5 Posts

07-21-2018

IN

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  • Message 14 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-17, 2:22 AM
I took my phone to service center and submitted it for repair , the service center guys told me that there is problem with speaker/ringer they replaced it free of cost since the phone was covered under warranty. When I enquired se how can a new product have such problems they mentioned that they can't coment on this as they are responsible for service and maintenance . Seems that Quality Assurance / QA test wasn't performed . I was happy with prompt service and hence would give full marks but the product is not up to the mark.
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1 Posts

08-18-2018

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  • Message 15 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-18, 18:41 PM
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3 Posts

08-16-2018

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  • Message 16 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-20, 9:53 AM
This is so annoying. Earlier it was just phone ringer problem. Today morning, even the call audio stopped. Now my phone has no kind of audio - No apps, no phone ringtone, no call volume.
How long did they keep your phone in service centre?
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1 Posts

08-28-2018

IN

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  • Message 17 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-28, 13:06 PM

Hi I also purchased mobile 1 month back and same problem I am facing.

I tried in safe mode as well but it's not working.

Any solution?

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3 Posts

08-31-2018

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  • Message 18 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-08-31, 10:05 AM

I am also facing the same issue of low volume of speaker, missing calls because of low volume. Haveu purchasedMoto G6 just 15 days back and since last week the volume has automatically decreased to more than half of the original sound.

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1 Posts

09-01-2018

IN

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  • Message 19 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-09-01, 8:41 AM

Hello. I bought my Moto G6 2 months back and I have the same issue. Is it a recurring issue in all handsets? thanks

 

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5988 Posts

12-04-2017

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  • Message 20 of 85

Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2018-09-06, 12:39 PM

 wrote:

Hello. I bought my Moto G6 2 months back and I have the same issue. Is it a recurring issue in all handsets? thanks

 


Sorry to hear this, please write us at apsocial@motorola.com for us further investigate in regards to the same.

 

Regards,

Swaraj

Moto support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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