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2 Posts

07-19-2019

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Re: Moto g6 audio quality degraded after Android 9 update

2019-07-19, 22:32 PM

I just updated today to Android 9.  I ALREADY HATE IT!  The sound coming out of the speakers is horrible.  Doesn't matter if it's my ringtone, music from google player, spotify...anything.  The dolby equalizer is gone (which made the sound 1000% better) and now I'm stuck with this stupid "Smart audio".  BRING BACK MY EQUALIZER...PLEASE!  The sound is just the tip of the iceburg for things that I have found that have made my phone unbearable to use.  my brightness, (I used to be able to keep it at 20% and could see just fine), now I have to keep it at 75% just to see the screen.  This update has broken my phone.  It's not any easier to use, hear or see.  HORRIBLE update.  Sorry for the rant about the other issues that aren't part of the audio.  I want my Android 8 back...at least it functioned and SOUNDED BETTER.

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1 Posts

07-24-2019

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Re: Moto g6 audio quality degraded after Android 9 update

2019-07-24, 1:07 AM

I just bought the phone because I needed a cheap replacement. I'm pissed that I let the phone update because the first few hours of owning the phone were quite nice. 

I'm kind of blown away that there doesn't seem like any actual fix or acknowledgment of the issue can be found by googling. I can find posts and threads of people with the same issue and the only "fixes" are from rooting and whatnot. Not exactly something I'm comfortable doing. 

Is it possible to revert the phone to a previous version? Prior to whatever 9 clearly screwed up? 

 

 

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1 Posts

08-25-2019

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Re: Moto g6 audio quality degraded after Android 9 update

2019-08-25, 19:53 PM

So every since update audio is poor quality.  Very tinny and distorted.  It was the only good thing going for it.  I'm done with motto phones.  Had a Droid Maxx, Droid z play, and now the g6.   I'm done with them.  Every time there's an update something good is either removed or it breaks and doesn't work.  Don't get me started on the fact that this thing locks up constantly now after update.  Horrible.

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2 Posts

09-13-2019

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Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2019-09-13, 23:46 PM

Is anything being done to correct the low volume issue?  If not, that's OK, but just let me know so that I can make my decision to9 keep or leave the motorola g6 phone.

 

I worked for sprint for 18 years and I know my way around mobile telephones and I don't think it's cockpit error.

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7 Posts

03-19-2019

GB

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Re: Moto g6 audio quality degraded after Android 9 update

2019-09-14, 14:16 PM

My speaker/earpiece was bunged up with sweat and dust. I applied masking tape to it and rubbed it with a small pointy screw. Do this a couple of

times and it should be like it was when new

 

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6 Posts

08-28-2019

GB

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Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2019-09-16, 18:37 PM

We are having exactly the same problem with two of our three G6 phones. This started after the Android Pie update.

 

Running in safe mode and factory reset have not helped.

 

We are now going to return the phones to John Lewis where we bought them from, and they are going to send the phones off for repair.

 

We had a year of trouble free use prior to the update and thought it was such a good solid phone that we bought two more for other members of the family. Regret that now!

 

We've been Motorola fans since the days of the Razr. An update bricked my Razr i and customer support gave me the same run around that they're giving people on this forum.

 

And funnily enough, while my G6 is being sorted I've been using my original first generation G phone which can still do calls/texts/emails!!!

 

 

 

 

 

 

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2 Posts

07-17-2018

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Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2019-09-19, 18:30 PM

I have Moto G6. From about 15 days, I am faceing an issue with audio. Whenever any audio/video is played in youtube,facebook,whatsapp video on loudspeaker, the volume starts with a high volume (normal as usual) for 1sec and lowers down so much that i cant hear. Even the incoming call ringer also rings in so low volume that i miss most of the calls.

It is annoying and I am using Moto phones sincle long and it is my third Moto phone. I tried factory data reset twice but of no use. I tried safemode but no use. I even uninstalled unwanted and most recent apps as well but nothing gets resolved.

 

Attached the video as well. The same thing is happening with all audios.

 

Kindly provode me the solution else have to look for a new phone. Thanks.

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3 Posts

05-25-2019

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Re: Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2019-09-20, 23:49 PM

Volume issue is still not fixed after so many follw ups. Plz check in few devices and do the needful for all of us

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1 Posts

09-27-2019

IN

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  • Message 69 of 85

Re: Moto g6 audio quality degraded after Android 9 update

2019-09-27, 12:24 PM

Mee to

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3 Posts

05-02-2020

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  • Message 70 of 85

Resolve the Moto G6 Audio Problem

2020-05-02, 18:37 PM
Please bring back the old Dolby atom, after the Pie update the sound is bearly audible. Already the phone has nothing and you are now taking that only and only good sounding character of the phone.
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