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05-04-2020

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Re:Moto g6 audio quality degraded after Android 9 update

2020-05-04, 9:50 AM

My moto g6 audio quality is degraded after update .

It's like 50% volume has been decreased and the problem is persistent in all media.

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36 Posts

10-27-2019

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Re:Moto g6 audio quality degraded after Android 9 update

2020-05-10, 18:51 PM

I know this won't help or provide any answers to this thread, but I got so fed up with Motorola's unstable updates compromising, and in some cases totally bricking phones, I've moved on and haven't looked back. I liked my G7 Play and G6, and it would be different if Motorola listened to all the complaints and issues and came out with fixes, but they haven't. Instead, the typical response has been to send the phones back for repair/replacement after an update has taken its toll, and that's just not acceptable.

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05-02-2020

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Re:Moto g6 audio quality degraded after Android 9 update

2020-05-11, 5:31 AM
Re:Moto g6 audio quality degraded after Android 9 update Please solve this problem quickly
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3 Posts

05-02-2020

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Re: Moto g6 audio quality degraded after Android 9 update

2020-05-11, 5:39 AM
Give Solution of this problem
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2 Posts

05-11-2020

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Re:Moto g6 audio quality degraded after Android 9 update

2020-05-11, 6:40 AM
I also facing the same problem... The sound quality was gud before update.. after update it's worst one.. I tired to reset my mobile.. but the issue continue. I can't heard any calls or alerts Please help me this...
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2 Posts

05-11-2020

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Re:Moto g6 audio quality degraded after Android 9 update

2020-05-11, 7:14 AM
Kindly reply for this...
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2149 Posts

04-04-2018

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Re:Moto g6 audio quality degraded after Android 9 update

2020-05-14, 13:47 PM

Hi all,

 

Sorry to know about and thanks for reporting! 

 

Regarding your concerns with the audio, we would like to investigate this, kindly provide us a Bug report--

 

1.  Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]

 

2. After the above steps Developer options will be enabled.

 

3. Go to Settings ->Developer options -> Enable USB debugging > Toggle On

 

4. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On

 

5. Once the issue is reproduced, Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.

 

6. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.

 

7. Then upload the Bug Report to your personal Google Drive and then share the link to the Bug Report on the forums in a reply or via a private message.

 

8. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time. 

 

Regards,

Suman



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17 Posts

04-22-2018

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Re:Moto g6 audio quality degraded after Android 9 update

2020-05-14, 18:17 PM
I have been telling this for so long. speakers were so good before, we don't even have dual speaker setup, our primary speaker is the only speaker available. and previous Dolby option was fine, now it's worse. these people never give us the solution
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5 Posts

12-06-2018

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Re:Moto g6 audio quality degraded after Android 9 update

2020-06-28, 19:30 PM

My moto g6 audio quality is degraded after update .

The problem is persistent in all media.

Give Solution of this problem

 

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5 Posts

12-06-2018

AR

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Re:Moto G6 Audio volume automatically lowers./Speaker & Incoming Ringer very low volume

2020-06-28, 19:31 PM

My moto g6 audio quality is degraded after update .

The problem is persistent in all media.

I do a factory reset.

Give Solution of this problem

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