Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics

6 Posts



6 Signins

39 Page Views

  • Posts: 6
  • Registered: ‎10-02-2019
  • Location: India
  • Views: 39
  • Message 1 of 3

Moto g6 turbopower prblm

2020-03-01, 13:47 PM
I just got a security patch after that when i charge my phn with my original charger it was charging slowly i format phn and safe mode everything but phn was charging slowly.than i connected my data cable with real me x 20W charger my phn was charging turbopower and when i connected real me x's data cable with my adopter my phn was also charging turbopower but when i connect that data cable with real adapter charging is slow why pls help.i have tried everything remember safe mode and everything.

366 Posts


United States of America

897 Signins

22023 Page Views

  • Posts: 366
  • Registered: ‎10-12-2012
  • Location: United States of America
  • Views: 22023
  • Message 2 of 3

Re:Moto g6 turbopower prblm

2020-03-01, 20:27 PM

Since the factory cable does perform the TurboCharge when using a 3rd party charger module, that says that the phone and cable do work properly.  It sounds like there is a problem within your factory charger.  Take it back to your phone dealer for immediate replacement under warranty.  


2975 Posts



396 Signins

27540 Page Views

  • Posts: 2975
  • Registered: ‎04-04-2018
  • Location: India
  • Views: 27540
  • Message 3 of 3

Re:Moto g6 turbopower prblm

2020-03-02, 4:58 AM

Hi Mash007,


Thanks for posting and sorry to know about this! As KarlBeckman said, looks like there is an issue with your original charger, kindly visit our Service Center for a replacement or get a new one online




Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms