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1540 Posts

04-04-2018

IN

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  • Posts: 1540
  • Registered: ‎04-04-2018
  • Location: IN
  • Views: 16814
  • Message 11 of 12

Re: MotoG6 after installing Android 9 the home button causes vibration even though it's turned off.

2020-02-20, 3:47 AM

 wrote:

I turned off Touch Vibration as you described and it did not fix the issue.


Hi poohshoes,

 

Thanks for trying! We would like to investigate this, kindly share a Bug report with me. Here are the steps:

 

1. Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]

2. After the above steps Developer options will be enabled.

3. Go to Settings ->Developer options -> Enable USB debugging > Toggle On

4. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On

5. Once the issue is reproduced, Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.

6. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.

7. Then upload the Bug Report to your personal Google Drive and then share the link to the Bug Report on the forums in a reply or via a private message.

8. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time.

 

Regards,

Suman



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8650 Posts

03-05-2018

US

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  • Posts: 8650
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 135472
  • Message 12 of 12

Re:MotoG6 after installing Android 9 the home button causes vibration even though it's turned off.

2020-03-23, 18:56 PM

Hi  poohshoes,

 

Are we still on the thread. We're asking for a bug report so we can raise this. Let me know once you're able to generate one. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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