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1 Posts

05-31-2018

US

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  • Registered: ‎05-31-2018
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Motorola G6 Plus stuck in Retail Mode need passcode

2018-05-31, 7:47 AM

I recently purchaed a motorla G6 Plus online and when it came it was in demo mode. I cannot find the password anywhere to get out of this mode, the phone works with any sim card it's just constantly resetting to retail mode and I cannot download apps. Also the boot reloader doesn't do anything it ends up saying no commands, the only way is for the admin password does anyone know it by chance?

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8675 Posts

03-05-2018

US

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  • Posts: 8675
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Re: Motorola G6 Plus stuck in Retail Mode need passcode

2018-05-31, 14:54 PM

Hi Mikeyg021,

 

Thanks for posting. May I know where did you purchase the phone? We don't have G6 Plus in the US region. I would suggest bringing the phone back to the store where you purchase it to help you remove the retail-mode. Thanks.

 

Best regards,
Rich
Motorola Support



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