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5996 Posts

12-04-2017

India

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  • Message 11 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 11:29 AM

Hi Lutzymindless3dcpub,

 

Thank you for your feedback, and updating your profile. We have shared, your reports with our product team for further investigation.

 

Thanks,

Swaraj

Moto support

 

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5996 Posts

12-04-2017

India

1170 Signins

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  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 12 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 16:42 PM

Hi,

 

As per the update, for unlocked phones --please check with your respective carrier to see if they can add any premium or visual voicemail service if it had and see if that works then.

 

 

-Swaraj

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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5 Posts

09-07-2018

United States of America

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  • Message 13 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 16:47 PM
As per what update? Did I miss something? JL
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10 Posts

09-01-2018

United States of America

19 Signins

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  • Message 14 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 16:55 PM

Yes, what update are you speaking about?

Also, I have already gone that route with Ting.com and they have spoken to Sprint.  They said that voicemail notices, etc. are enabled on my account.

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41 Posts

09-03-2018

United States of America

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  • Message 15 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 16:57 PM

Agent_Swaraj is correct. You'll need to check with your carrier to see if they have an app, and/or phone number you can use to check on voicemail.

 

I'm on at&t prepaid in the US, and they have a visual voicemail app for prepaid and contract users.

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10 Posts

09-01-2018

United States of America

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  • Message 16 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 17:39 PM

There is no Sprint visual voicemail app or voicemail app available in play store.  And my voicemail already works if I call my cell number and log into voicemail.

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41 Posts

09-03-2018

United States of America

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  • Message 17 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 17:46 PM

So... no voicemail app or notification from Ting/Sprint, then? That's lame. I was on Virgin Mobile (Sprint MVNO) until a month ago, and at least they provided a voicemail app. I left because the service and speed got progressively worse for me, especially after VM attempted to become iPhone centric recently. That was the final straw for me.

 

This is definitely not Motorola's fault then. It's the carrier's.

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5 Posts

09-07-2018

United States of America

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  • Message 18 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 17:48 PM
So frustrating......
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10 Posts

09-01-2018

United States of America

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  • Message 19 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-14, 17:59 PM

It may or may not be.  But Ting did notify the carrier.  But even Ting told me that it should at least I should get a notification of a voicemail.  But they don't supply an app.  My previous phone on Ting worked just fine for this.

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1 Posts

09-17-2018

United States of America

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  • Message 20 of 41

Re: No voicemail icon or speakerphone on G6??

2018-09-18, 14:30 PM

My wife has had the Moto G6 for about 2 weeks and didn't realize she was missing voicemails until yesterday...

I found a work around for this one if you are using TING.

 

Install the YouMail app from the play store.

Set up an account in the app, but do not use the "Activate" function.

Open your your account at ting.com.

Select "Device settings"

Select the "Moto G6"

Scroll down to the "minutes" sub-category and edit to enable

  1- Call Forwarding

  2- can use call forward busy

  3- can use call forward no answer

 

You can then open the app on the phone and use the "verify" function to make sure everything is set up.

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