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7 Posts

08-24-2018

India

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Not full vision 18:9 display in moto g6

2018-08-24, 9:58 AM

I am buying the first moto 18:9 display phone moto g6... But there is minor problem and could be solved by moto if they understood my problem.... I activated one key navigation gesture on my moto g6 and then the tje problem started that some of apps are not showing full display where the navigation bar even the one key navigation feature is on.... I upload some of photos.... Please solve it... Other phones like honor 7x are very good in this area.... 

 

 

 

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5996 Posts

12-04-2017

India

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Re: Not full vision 18:9 display in moto g6

2018-08-24, 13:45 PM

Hi imraghav7,

 

We appreciate you for your feedback, we have shared the same with our product team for further investigation.

 

Regards,

Swaraj

Moto Support

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478 Posts

02-12-2015

India

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Re: Not full vision 18:9 display in moto g6

2018-08-24, 14:44 PM

-Edited - 

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5996 Posts

12-04-2017

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Re: Moto G6 problems with 18:9 display... Not showing full screen on apps

2018-09-05, 11:58 AM

 wrote:

Where was the solution.... I didn't get yet.... Please solve 


Hi imraghav7,

 

We are not saying it's a solution, we appreciated your feedback and which-- we have shared with our product team to further investigate in regards to the same.


Regards,

Swaraj

Moto Support

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5418 Posts

07-12-2014

United States of America

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Re: Not full vision 18:9 display in moto g6

2018-09-05, 19:13 PM

Hi guys,

 

The Moto G6 supports 18:9 resolution, the app also has to support or be written to support 18:9 for it to work without showing the black bar. We don't have control over third-party apps. It would be best to reach out to their respective app developers to check if they support 18:9 resolution.

 

Best regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

 

 

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62 Posts

06-15-2018

India

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Re: Not full vision 18:9 display in moto g6

2018-09-06, 2:56 AM
The team will reply after any G8 is launched?
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7 Posts

08-24-2018

India

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Re: Not full vision 18:9 display in moto g6

2018-09-06, 3:10 AM

You have to learn from honor and mi because their phone don't have any issues like it in 18:9 display and from these apps... 

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5996 Posts

12-04-2017

India

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Re: Not full vision 18:9 display in moto g6

2018-09-10, 18:03 PM
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