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3 Posts

03-27-2019

Ireland

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Phone won't charge after Android Pie update

2019-03-27, 6:38 AM

Hi all, last night I updated my Moto G6 phone to Android Pie. It will no longer charge the phone! I tried the following but none worked:

 

1) Restart

2) Hard restart by holding down power and volume button

3) Factory reset

 

I also spent a lot of time reading articles to find out how to fix the issue and couldn't find any solution.

 

Have other people here had this issue and is there any solution?

 

Thanks!

 

 

 

 

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3 Posts

03-27-2019

Ireland

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  • Message 2 of 6

Re: Phone won't charge after Android Pie update

2019-03-27, 7:51 AM

This morning after the factory reset I did the following:

 

1) Switched off my phone

2) Tried charging with the phone switched off - it was showing up like it was charging but the charge percentage was unchanged so it doesn't seem to have been working

3) I switched on my phone again and it started to charge!

 

Hopefully that's it resolved - I will be back here in the coming days if not!

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5996 Posts

12-04-2017

India

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Re: Phone won't charge after Android Pie update

2019-03-27, 10:08 AM

 wrote:

This morning after the factory reset I did the following:

 

1) Switched off my phone

2) Tried charging with the phone switched off - it was showing up like it was charging but the charge percentage was unchanged so it doesn't seem to have been working

3) I switched on my phone again and it started to charge!

 

Hopefully that's it resolved - I will be back here in the coming days if not!


Great, thanks!

 

Glad to hear this is working fine now. Do let us know if you come across any trouble? We will be happy to help!

 

Best regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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1 Posts

04-23-2019

India

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Re: Phone charging slowly after Android Pie update

2019-04-23, 12:15 PM

I do have the same problem in Moto g6 play. How to resolve it with out restting my phone?

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2 Posts

05-20-2019

India

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Re: Phone won't charge after Android Pie update

2019-06-05, 15:11 PM
My g6 play not charging fast after pie update .it is taking 2.5 hrs to charge... initially it took 1.25 hrs
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12552 Posts

03-05-2018

United States of America

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Re: Phone charging slowly after Android Pie update

2019-06-05, 19:48 PM

Hi AshokKailasam,

 

Thanks for posting here. Can you tell me what have you tried and done so far to address this?

 

Best regards,
Rich
Motorola-Lenovo Support



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