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4 Posts

08-09-2019

United Kingdom of Great Britain and Northern Ireland

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  • Message 1 of 6

Problems with Moto g6

2019-08-09, 12:44 PM

Hi all. I have a Moto g6 which seems to have a problem typing when I use what's app or standad text messaging and even Google. It's the lower part of the keyboard that is effected, the line that has the n b c v and lower. You have to press the button twice or more sometimes or when you press it a space appears instead. I've had it on safe mode and it still does it. I've downloaded another keyboard and still has the fault. Not sure what else to try

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232 Posts

03-28-2019

United States of America

344 Signins

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  • Posts: 232
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  • Location: United States of America
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Re: Problems with Moto g6

2019-08-09, 13:45 PM
Try Moto help's hardware test.

~us retail g6~no lifeguard on duty
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4 Posts

08-09-2019

United Kingdom of Great Britain and Northern Ireland

6 Signins

35 Page Views

  • Posts: 4
  • Registered: ‎08-09-2019
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 3 of 6

Re: Problems with Moto g6

2019-08-09, 13:50 PM

Whats that?

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232 Posts

03-28-2019

United States of America

344 Signins

5423 Page Views

  • Posts: 232
  • Registered: ‎03-28-2019
  • Location: United States of America
  • Views: 5423
  • Message 4 of 6

Re: Problems with Moto g6

2019-08-09, 14:00 PM
It's a tool from Moto... https://play.google.com/store/apps/details?id=com.motorola.genie

~us retail g6~no lifeguard on duty
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4 Posts

08-09-2019

United Kingdom of Great Britain and Northern Ireland

6 Signins

35 Page Views

  • Posts: 4
  • Registered: ‎08-09-2019
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 5 of 6

Re: Problems with Moto g6

2019-08-09, 14:09 PM

Ok just used it and it says it's working properly only because I had to go back over the squares. 

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232 Posts

03-28-2019

United States of America

344 Signins

5423 Page Views

  • Posts: 232
  • Registered: ‎03-28-2019
  • Location: United States of America
  • Views: 5423
  • Message 6 of 6

Re: Problems with Moto g6

2019-08-09, 14:15 PM
When's the last time you rebooted your phone? Try that. If you're still having issues, call Moto warranty repair.

~us retail g6~no lifeguard on duty
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