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04-20-2019

GB

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Ringtone reverts to default

2019-04-20, 11:51 AM

I have had my Moto g6 for some time. Suddenly it keeps reverting from my usual personalized tone to one of the default tones. Can anyone help please

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5988 Posts

12-04-2017

IN

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Re: Ringtone reverts to default

2019-04-22, 11:34 AM

 wrote:

I have had my Moto g6 for some time. Suddenly it keeps reverting from my usual personalized tone to one of the default tones. Can anyone help please


Thanks for posting, could you confirm if this is random? Does this happen to any specific contacts? From when are you noticing this? How often do you see this? Have you tested in Safe Mode? Let us know?

 

Regards,
Swaraj

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2 Posts

04-20-2019

GB

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Re: Ringtone reverts to default

2019-04-23, 12:33 PM

Thanks for your response. It seemed to change once a day every day. I have not checked to see if it was related to any particular app. After reading previous posts I put it in safe mode yesterday and had no problem. So far today back in normal mode no problems. Strange. I'll let you kno if things change. Regards Roger

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1 Posts

02-26-2020

US

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Re:Ringtone reverts to default

2020-02-26, 18:30 PM

I have the same trouble with the ringtone reverting to default. This has been the case since the day I got it. My model is Moto g7 power. How can you or I fix this?

 

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35 Posts

10-27-2019

US

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Re:Ringtone reverts to default

2020-02-26, 22:22 PM

Have you by chance recently done the security or Android 9 update? If so, did this start after the update?

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1557 Posts

04-04-2018

IN

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Re:Ringtone reverts to default

2020-02-28, 5:28 AM

Hi KevinTheDrunner,

 

Thanks for posting and letting us know. Check the mentioned steps here, if you have followed the correct steps. Let me know how it goes.

 

Regards,

Suman



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