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3 Posts

06-20-2018

IN

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Screen rotate problem

2018-06-20, 17:22 PM

Hi

I have turned off the auto rotate.

Still certain apps are performing auto rotate as per phone alignment.

How to turn it off?

 

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5988 Posts

12-04-2017

IN

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Re: Screen rotate problem

2018-06-20, 17:34 PM

 wrote:

Hi

I have turned off the auto rotate.

Still certain apps are performing auto rotate as per phone alignment.

How to turn it off?

 


Hi Srm8,

 

Thank you for reporting us, could you let us know which apps are we talking about for us to further assist you in regards.

 

Thanks,
Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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3 Posts

06-20-2018

IN

2 Signins

37 Page Views

  • Posts: 3
  • Registered: ‎06-20-2018
  • Location: IN
  • Views: 37
  • Message 3 of 4

Re: Screen rotate problem

2018-06-20, 17:37 PM
The other party in a watsap video call is reporting an inverted image of mine invariably.
In addition, affairscloud app is rotating based on phone placement.
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5988 Posts

12-04-2017

IN

1170 Signins

77328 Page Views

  • Posts: 5988
  • Registered: ‎12-04-2017
  • Location: IN
  • Views: 77328
  • Message 4 of 4

Re: Screen rotate problem

2018-06-20, 17:50 PM

 wrote:
The other party in a watsap video call is reporting an inverted image of mine invariably.
In addition, affairscloud app is rotating based on phone placement.

Thank you for the example-- it looks like the feature is app specific it is not an issue. For more information, you can contact the app developer.

 

Regarding WhatsApp -- let me try to gather more information on that. Could you confirm if this happens when you make a call? Do you use landscape while on a video call?

 

Regards,
Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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