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04-03-2019

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Security Updates On Motorola G6 Play

2020-06-28, 20:45 PM

Hey Motorola, could you please explain me, why you decided to stop providing us with security updates?? 

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1777 Posts

04-04-2018

IN

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Re:Security Updates On Motorola G6 Play

2020-06-30, 9:35 AM

@ George_1988 wrote:
 

 

Hey Motorola, could you please explain me, why you decided to stop providing us with security updates?? 

 

Hi,

 

Thanks for posting! May I know when was the last time you received a Security update? 

 

Also, please update your profile with current phone, carrier and serial number -- we would like to look into it. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Suman



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77 Posts

04-03-2019

GB

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Re:Security Updates On Motorola G6 Play

2020-06-30, 12:04 PM

@ Agent_Suman wrote:
 

 

@ George_1988 wrote:
 

 

Hey Motorola, could you please explain me, why you decided to stop providing us with security updates?? 

 

Hi,

 

Thanks for posting! May I know when was the last time you received a Security update? 

 

Also, please update your profile with current phone, carrier and serial number -- we would like to look into it. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Suman

 

Good afternoon Suman.

The last security update is from 1 April 2020.

I also updated my profile with my second phone (Motorola G6 Play)

I`m looking forward hearing from you :)

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1777 Posts

04-04-2018

IN

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Re:Security Updates On Motorola G6 Play

2020-07-02, 7:14 AM

@ George_1988 wrote:
 

 

@ Agent_Suman wrote:
 

 

@ George_1988 wrote:
 

 

Hey Motorola, could you please explain me, why you decided to stop providing us with security updates?? 

 

Hi,

 

Thanks for posting! May I know when was the last time you received a Security update? 

 

Also, please update your profile with current phone, carrier and serial number -- we would like to look into it. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Suman

 

Good afternoon Suman.

The last security update is from 1 April 2020.

I also updated my profile with my second phone (Motorola G6 Play)

I`m looking forward hearing from you :)

 

Thanks for sharing the device IMEI. I have checked and you are on the latest Security Patch. 

 

Regards,

Suman



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77 Posts

04-03-2019

GB

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  • Posts: 77
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  • Message 5 of 7

Re:Security Updates On Motorola G6 Play

2020-07-02, 9:00 AM

@ Agent_Suman wrote:
 

 

@ George_1988 wrote:
 

 

@ Agent_Suman wrote:
 

 

@ George_1988 wrote:
 

 

Hey Motorola, could you please explain me, why you decided to stop providing us with security updates?? 

 

Hi,

 

Thanks for posting! May I know when was the last time you received a Security update? 

 

Also, please update your profile with current phone, carrier and serial number -- we would like to look into it. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Suman

 

Good afternoon Suman.

The last security update is from 1 April 2020.

I also updated my profile with my second phone (Motorola G6 Play)

I`m looking forward hearing from you :)

 

Thanks for sharing the device IMEI. I have checked and you are on the latest Security Patch. 

 

Regards,

Suman

 

Okay. Thank you for coming back to me. 

However, I just want to find out if device has been discontinued? 

Regards

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1 Posts

07-03-2020

GB

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  • Message 6 of 7

Re:Security Updates On Motorola G6 Play

2020-07-03, 15:02 PM

If you look on this site:

 

https://support.motorola.com/uk/en/softwareupgrade

 

It says that in relation to a moto g6 "This product will no longer receive security updates."

 

This is very poor given I bought it new last Summer.

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77 Posts

04-03-2019

GB

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  • Posts: 77
  • Registered: ‎04-03-2019
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  • Views: 720
  • Message 7 of 7

Re:Security Updates On Motorola G6 Play

2020-07-03, 16:55 PM

@ DrAlban wrote:
 

 

If you look on this site:

 

https://support.motorola.com/uk/en/softwareupgrade

 

It says that in relation to a moto g6 "This product will no longer receive security updates."

 

This is very poor given I bought it new last Summer.

 

 

I bought mine as a Christmas preset (back in 2018) for myself..

You said you bought yours last Summer, I don`t know why Motorola are treating their customers like that. SHAME ON THEM!!! 

I made the mistake to buy the M G8 Plus, and I think that will be my last Motorola smartphone...

 

 

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