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18 Posts

08-23-2018

US

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  • Message 21 of 75

Re: I haven't gotten a single security update on my G6

2018-08-31, 16:14 PM

@kemoti wrote: "Yes, you can install the official firmware without root and without unlocking the bootloader. It takes a few minutes. However, I can not give you instructions here due to the rules of the forum."

 

thanks for the update.  hopefully this inspires some moto g6 owners to investigate their options.  many moto g6 owners are however going to want the traditional over-the-air update from lenovo.  the fact that your installation instructions would violate the lenovo forum rules will raise a red flag for many owners.

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18 Posts

08-23-2018

US

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  • Message 22 of 75

Re: I haven't gotten a single security update on my G6

2018-08-31, 16:17 PM

lenovo moderators, i am following up on the aug 27, 2018 post: "for customers who already purchased the moto g6 based on lenovo's now failed "every 60-90 days" patch commitment, who should they contact at lenovo to get their money back?"

 

lenovo we need an answer here.

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10 Posts

05-14-2018

CR

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  • Message 23 of 75

Re: I haven't gotten a single security update on my G6

2018-08-31, 16:36 PM

I have a Moto G6 PLUS ( ended up giving it to my brother since I had enough with it not recieving updates) With RETLA channel carrier FREE and it still on March 1st Security Patch! It's one Almost september now and still no Security UPDATES! from the promiessed 60 to 90 Days Updates ! Lenovo/Motorola Are truly Lairs! I'm glad I longer have that moto g6 plus and got myself a Huawei Mate 10 Now getting Montly Security Patches and big updates My Huawei Mate 10 is currently on July Security patch soon to get august Security Patch. I'll Never Buy another Motorola Phone Ever again. Have Fun dying Motorola/Lenovo.

 

PS. Now that Xaomi Released the POCOphone F1 which has more feactures and performance for the price than the most motog and also moto Z phones your brand and phones soon will be forgotten really fast. good raddiance.

 

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18 Posts

08-23-2018

US

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  • Message 24 of 75

Re: I haven't gotten a single security update on my G6

2018-09-01, 1:45 AM

lenovo moderators, the issue being reported in this thread by customers around the world is obvious:

 

1) different geographies

2) different software channels

 

all share one common problem!  lenovo publically promised moto g6 60-90 day security patch updates but has failed to do so. 

 

moto g6 RETUS remains at the out-of-the-box march 1, 2018 security patch.

 

march 1, 2018 was 183 days ago and we still have not received a single security patch!!!  more than three months past the security patch deadline and now lenovo refuses to even provide an ETA for any future security patch.  as lenovo's public moto g6 security patch commitment was widely advertised worldwide, lenovo is obligated to buy-back the phones from customers who were misled by lenovo's original security patch commitment. 

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8 Posts

08-23-2018

US

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  • Message 25 of 75

Re: I haven't gotten a single security update on my G6

2018-09-01, 10:51 AM

I'd suggest we all take our complaints to Twitter. They're much more likely to worry about complaints on Twitter rather than their product forums (which I assume have much lower traffic).

 

Complain enough on social media and maybe they'll move a little faster.

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10 Posts

07-06-2015

US

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  • Message 26 of 75

Re: I haven't gotten a single security update on my G6

2018-09-02, 14:36 PM

I've contacted Motorola Support on Twitter and they gave me a copy pasted answer (I've tested this with two different Twitter accounts just to make sure) and ignored any other questions I had about it.

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39 Posts

09-18-2014

US

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  • Message 27 of 75

Re: I haven't gotten a single security update on my G6

2018-09-03, 17:42 PM

received the June security update this morning.

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18 Posts

08-23-2018

US

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  • Message 28 of 75

Re: I haven't gotten a single security update on my G6

2018-09-03, 22:17 PM

@johnrm1 states "received the June security update this morning."

 

are you moto g6 retus?

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38 Posts

09-03-2018

US

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  • Message 29 of 75

Re: I haven't gotten a single security update on my G6

2018-09-04, 0:08 AM

I got my g6 updated this morning, too.

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38 Posts

09-03-2018

US

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  • Message 30 of 75

Re: I haven't gotten a single security update on my G6

2018-09-04, 0:12 AM

This shot shows the updated kernel.

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