Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics
Options

5 Posts

07-29-2018

IN

19 Signins

186 Page Views

  • Posts: 5
  • Registered: ‎07-29-2018
  • Location: IN
  • Views: 186
  • Message 1 of 59

Speaker issue after Android pie update#moto g6

2019-03-14, 16:00 PM

 After updating my phone to android pie the speaker volume output goes down, unable to hear ringtone, music etc. Also split Screen option removed after update.

Reply
Options

1 Posts

03-14-2019

NL

2 Signins

23 Page Views

  • Posts: 1
  • Registered: ‎03-14-2019
  • Location: NL
  • Views: 23
  • Message 2 of 59

Speaker not working after Android 9 update

2019-03-14, 9:40 AM

Hi,

 

I have updated to Android 9.0 three days ago. After the update at about 22:00 in the evening my speakers stopped working. I could not hear music, alarm clock or telephone calls. I rebooted a couple of times and turned the phone off and on. did the Moto test which failed because i could not hear sound. started in safe mode nothing helped. But the next morning my Alarm sounded like nothing happened

Yesterday everything was working fine. At 23.00 I noticed the same thing no speaker worked. Did the same things same result. This morning my Alarm sounded and everyhting worked.

 

What am I missing here? I am on the verge of a factory reset back to android 8 where you could mittigate the speaker not working with the the Mono optien in accesibility

 

Please Advice

 

AB

Reply
Options

1403 Posts

03-11-2019

US

541 Signins

37870 Page Views

  • Posts: 1403
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 37870
  • Message 3 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-14, 20:56 PM

Hi Vaibhav06,

 

Is there any difference when the  Dolby audio is turned on or off? I would not say that this is caused by the Android Pie update. For the meantime update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here.

 

Best regards,
Zeke
Motorola Support


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

455 Posts

07-13-2017

GB

1374 Signins

6703 Page Views

  • Posts: 455
  • Registered: ‎07-13-2017
  • Location: GB
  • Views: 6703
  • Message 4 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-14, 21:05 PM

 wrote:

 After updating my phone to android pie the speaker volume output goes down, unable to hear ringtone, music etc. Also split Screen option removed after update.


You need to go to the recent apps of your phone and then go to the app you want to split screen and hold or click on the icon on the top of the app in the recent apps. 

Reply
Options

5 Posts

07-29-2018

IN

19 Signins

186 Page Views

  • Posts: 5
  • Registered: ‎07-29-2018
  • Location: IN
  • Views: 186
  • Message 5 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-15, 3:04 AM

Dear Sir, 

Dolby Audio can't be turned off. There is no such option. Pl. Find attachment. 

Reply
Options

455 Posts

07-13-2017

GB

1374 Signins

6703 Page Views

  • Posts: 455
  • Registered: ‎07-13-2017
  • Location: GB
  • Views: 6703
  • Message 6 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-15, 8:00 AM

 wrote:

Dear Sir, 

Dolby Audio can't be turned off. There is no such option. Pl. Find attachment. 


Not a bug mate that's what Motorola had decided to do after pie update. 

Reply
Options

5 Posts

07-29-2018

IN

19 Signins

186 Page Views

  • Posts: 5
  • Registered: ‎07-29-2018
  • Location: IN
  • Views: 186
  • Message 7 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-16, 18:32 PM

Pl. Help Speaker problem still not resolved. It is sounding like 144kb song when i tap the music to full volume.

Reply
Options

3 Posts

06-29-2018

IN

6 Signins

37 Page Views

  • Posts: 3
  • Registered: ‎06-29-2018
  • Location: IN
  • Views: 37
  • Message 8 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-20, 9:37 AM

My speaker quality become too low after pie update..pls resolve the issue

Reply
Options

2 Posts

03-20-2019

IN

3 Signins

51 Page Views

  • Posts: 2
  • Registered: ‎03-20-2019
  • Location: IN
  • Views: 51
  • Message 9 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-20, 15:06 PM

After updating to pie i bearly can hear sound. Sound is too low to be heard. Cause dolby atmos. Plz bring back the old atmos

Reply
Options

15 Posts

03-20-2019

IN

29 Signins

157 Page Views

  • Posts: 15
  • Registered: ‎03-20-2019
  • Location: IN
  • Views: 157
  • Message 10 of 59

Re: Speaker issue after Android pie update#moto g6

2019-03-20, 19:27 PM

Hi moto team, 

 

I am facing lagging issue after pie upgrade. It's taking 7 to 10 seconds to get complete screen with icon  after unlocking my phone. It's same with finger print/pattern and face unlock. Kindly suggest me what to do. It's irretating me to use.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete