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1 Posts

12-23-2019

US

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Speaker

2019-12-23, 12:30 PM

my g6 speaker stopped working after the latest update.  I hear alarms, but not phone ring, talking, or music, except through ear buds.  What happened and how to fix?

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1483 Posts

04-04-2018

IN

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Re: Speaker

2019-12-27, 9:07 AM

 wrote:

my g6 speaker stopped working after the latest update.  I hear alarms, but not phone ring, talking, or music, except through ear buds.  What happened and how to fix?


Hi September11,

 

Sorry to know about this. May I know when did you receive the update? Take the hardware test and let me know the test results-- go to the app drawer > Moto Help > hardware test > take the full test.

 

Regards,

Suman



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