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5996 Posts

12-04-2017

IN

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  • Message 31 of 62

Re: Speed dial list auto clearing

2019-05-30, 11:11 AM

 wrote:

This is the bug report: 

 

https://drive.google.com/file/d/1dlVz8k7GPT9hN-zSIYcAMXloeDLHqJXF/view?usp=drivesdk


Thanks for sharing us the Bug Report—please update your profile with the IMEI number of your phone? Could you confirm if we are talking about Moto G6 regular?

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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3 Posts

05-23-2019

US

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  • Message 32 of 62

Re: Speed dial list auto clearing

2019-06-01, 15:58 PM
Problem solved! Evidently there is a setting in the G4/5 where you can set it to automatically save all calls made to speed dial list.. My phone evidently pocket programmed and that was cancelled causing the auto-clearing to occur which is its default I believe>
One can simply select to save it for speed dial manually on each call. It's in the options menu or a little star that is either hollow or solid white...hollow = don't save .. solid = save!
Too simple!
GodSpeed!
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2 Posts

05-13-2019

IN

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  • Message 33 of 62

Re: Speed dial list auto clearing

2019-06-04, 6:31 AM
I didn't understand
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15 Posts

10-26-2014

IN

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  • Message 34 of 62

Re: Speed dial list auto clearing

2019-06-04, 7:40 AM

He means the favourites or starred setting. Can be used as a workaround but not exactly what we want. Thanks for helping though. 

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16 Posts

06-12-2019

US

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  • Message 35 of 62

Re: Speed dial list auto clearing

2019-06-12, 16:46 PM

Same issue on my Z2 Play.  The list shows the last contact that was either incoming or outgoing, no others.  Been happening for a couple of months now I think.  No updates to the Contacts app or (afaict) the Dialer app.  Just suddenly stopped working.

 

 

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15 Posts

10-26-2014

IN

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  • Message 36 of 62

Re: Speed dial list auto clearing

2019-06-12, 17:31 PM

Hello. I've figured a possible workaround for this. please remove contacts permission from all apps except Phone, Contacts, Gmail, Duo, Calender, Google Play Services, Messages, Moto and Whatsapp. After doing this both of my phones have not cleared the speed dial list for the last one week. any other app can be given permission when it specifically asks for while using.

it seems some google app is responsible for this clearing as this is also happening on oneplus and xiaomi phones as well, maybe because google has marked the API used for this functionality as obsolete on 7th january 2019, and has been slated to be removed in android Q.

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16 Posts

06-12-2019

US

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  • Message 37 of 62

Re: Speed dial list auto clearing

2019-06-12, 23:00 PM

Hmm, I wonder if it could be this lame Verizon "Call Filter" app that got installed without my doing anything.  It isn't activated, but it has permissions to read / write Contacts.  Just disabled it, will see if it retains the Speed Dials tomorrow.

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1 Posts

06-17-2019

IN

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  • Message 38 of 62

Re: Speed dial list auto clearing

2019-06-17, 11:03 AM

My speed dial  getting auto cleared from last few days 

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16 Posts

06-12-2019

US

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  • Message 39 of 62

Re: Speed dial list auto clearing

2019-06-17, 16:41 PM

 


 wrote:

Hmm, I wonder if it could be this lame Verizon "Call Filter" app that got installed without my doing anything.  It isn't activated, but it has permissions to read / write Contacts.  Just disabled it, will see if it retains the Speed Dials tomorrow.


Well, it wasn't that.  Speed Dial names are still getting cleared daily.

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7 Posts

09-14-2018

US

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  • Message 40 of 62

Re: Speed dial list auto clearing

2019-06-20, 18:27 PM

Lenovo says they are working on a solution. Just roll back updates one at a time until the problem is gone. ALL Lenovvo phones have this problem. Must be something in common between them all. Fix it - or give us our money back!!

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