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14293 Posts

03-05-2018

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  • Message 11 of 25

Re: Unable to set individual ringtone for each contact

2019-01-21, 18:12 PM

Hi Rachellee1988,

 

Thanks for posting on this thread. Are you trying to add an mp3 as a ringtone to a specific contact? Were they stored in the Internal storage or in the SD card? Let me know. 

 

Best regards,
Rich
Motorola Support



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2 Posts

01-19-2019

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  • Message 12 of 25

Re: Unable to set individual ringtone for each contact

2019-01-24, 13:23 PM
Yes it's mp3 based and I believe it's stored in the internal storage
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14293 Posts

03-05-2018

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  • Message 13 of 25

Re: Unable to set individual ringtone for each contact

2019-01-24, 17:25 PM

 wrote:
Yes it's mp3 based and I believe it's stored in the internal storage

Thanks for posting back. Can you show us a video showing how you set your mp3 as your ringtone? It will help us replicate this. 

 

Best regards,
Rich
Motorola Support

 

 



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1 Posts

03-02-2019

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  • Message 14 of 25

Re: Unable to set individual ringtone for each contact

2019-03-02, 18:44 PM

 

What format does the audio file need to be to be able to use as a ringtone. My Moto G6 has several audio files but when I go to 'add ringtone' it doesn't accept it and sends me back to the phone's default listing of tones?!?

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14293 Posts

03-05-2018

United States of America

1313 Signins

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  • Posts: 14293
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  • Message 15 of 25

Re: Unable to set individual ringtone for each contact

2019-03-05, 19:54 PM

Hi mmelnick,

 

Thanks for posting here. You can try an mp3 format file to set as your ringtone. May I know what audio file you're trying to use? 

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

04-18-2019

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  • Message 16 of 25

Re: Unable to set individual ringtone for each contact

2019-04-18, 15:13 PM

I have found the best way to do this is just to use a ringtone app. There are several good ones on the market that can do this. If you are looking for a recommendation my preferred is Myxer Free Ringtones. Lots of free ringtones. Great app.

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12 Posts

12-02-2012

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  • Message 17 of 25

Re: Unable to set individual ringtone for each contact

2019-07-26, 22:51 PM
This problem is solved
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232 Posts

03-28-2019

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  • Message 18 of 25

Re: Unable to set individual ringtone for each contact

2019-07-27, 5:25 AM

I'm interested in your setup. 

 

There's a default phone ringtone at settings, sound. And individual ringtones in contacts via the 3-dot menu. But how do you set a ringtone for all NOT in your contacts? That's really handy.


~us retail g6~no lifeguard on duty
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12 Posts

12-02-2012

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  • Message 19 of 25

Re: Unable to set individual ringtone for each contact

2019-07-27, 15:26 PM
OK, Thanks!
I figured it out... Too bad the setup instructions weren't so clear.
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12 Posts

11-15-2019

United Kingdom of Great Britain and Northern Ireland

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  • Message 20 of 25

Re: Unable to set individual ringtone for each contact

2019-11-15, 12:55 PM

Hi, I have just bought a g7plus about a month ago I know how to set a ringtone in the settings but if I try to set a ringtone for a individual contact it doesn't set it it just keeps going back to the one I've set for the system????? Can anyone help please ok be done the whole contact/edit/3dots thing but it still doesn't change to a ringtone for the individual contact can anyone help me please 

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