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07-12-2018

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Unblock restricted calls

2019-02-23, 20:31 PM

Restricted calls are automatically blocked. How do I change that? I want to answer and it's very frustrating when I can't. 

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28302 Posts

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Re: Unblock restricted calls

2019-02-23, 22:03 PM

 wrote:

Restricted calls are automatically blocked. How do I change that? I want to answer and it's very frustrating when I can't. 


If you didn't set it, then likely a carrier setting. 

 

Depending on your carrier, maybe this will help (you may not have this setting)

 

https://forums.tomsguide.com/threads/unblock-restricted-calls.155133/

 

 


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9 Posts

07-12-2018

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Re: Unblock restricted calls

2019-02-23, 23:19 PM

Thanks for the link. There is a setting (somewhere) that filters spam and unwanted calls but I turned that off awhile ago. I just got another restricted call today and my phone wouldn't allow it. 

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28302 Posts

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Re: Unblock restricted calls

2019-02-24, 0:09 AM

try this - not sure if same on your phone

 

Open the dialer (phone icon) tap 3 dots top right - settings-caller id & Spam and chedk those settings. or maybe something else on the settings menu


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9 Posts

07-12-2018

US

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  • Posts: 9
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  • Message 5 of 10

Re: Unblock restricted calls

2019-02-24, 16:27 PM

Thanks for the killer directions. I had one off, now they both are. I'll let you know.  It's not often I get a restricted number. 

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332 Posts

02-11-2019

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Re: Unblock restricted calls

2019-02-25, 18:13 PM

Hi ColorMeHappy,

 

Thanks for posting. Please keep us posted on that, we'll be here for you.

 

Regards,
May
Moto Support

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9 Posts

07-12-2018

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Re: Unblock restricted calls

2019-02-25, 21:21 PM

It didn't work. Very frustrating 

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332 Posts

02-11-2019

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Re: Unblock restricted calls

2019-02-27, 21:38 PM

Hi ColorMeHappy,

 

I understand your frustration, let's try to remove the block numbers on your Phone app settings. Kindly open the Phone app > tap the 3 dots on the upper-right corner of the screen > select Settings > Block numbers. From there, kindly remove the blocked numbers by tapping the X beside the phone numbers.

 

Let us know if this helps.

 

Regards,
May
Moto Support

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9 Posts

07-12-2018

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Re: Unblock restricted calls

2019-02-28, 0:26 AM

I deleted them all. It may be some time before I get another call. It was election time and we voted yesterday. The restricted calls are usually nasty and I wasn't missing much. Thank you. I'll get back to you  

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332 Posts

02-11-2019

PH

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Re: Unblock restricted calls

2019-02-28, 17:36 PM

That's fine, ColorMeHappy. Let me know how it goes, we'll be here.

 

Regards,
May
Moto Support

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