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03-16-2020

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Unresponsive Screen When Installing Screen Protector

2020-03-16, 9:54 AM
I have a Moto G6. Its pretty awesome and I love it. Only a single issue that I'm facing is that when ever I installed a tempered glass protector on it. My touch screen doesn't responds on touch. I have tried 3 different protectors but issue remains the same. And as soons as I remove the protector everything becomes normal and touch response becomes smooth. Please guide me on this.
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06-10-2019

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Re:Unresponsive Screen When Installing Screen Protector

2020-03-18, 21:52 PM

I have a Moto G6. Its pretty awesome and I love it. Only a single issue that I'm facing is that when ever I installed a tempered glass protector on it. My touch screen doesn't responds on touch. I have tried 3 different protectors but issue remains the same. And as soons as I remove the protector everything becomes normal and touch response becomes smooth. Please guide me on this.

 

Hello LU_Zuberi, 

 

Thanks for posting.

We can look into this further, but can you confirm that the screen protector your trying to use meets our recommendations. We recommend screen protectors with thicknesses up to 0.1mm/0.2mm PET or 0.3mm/0.4mm glass. 

 

Best regards,

Jacqueline

Motorola Support. 

 

 



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