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1 Posts

07-30-2018

IN

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  • Message 11 of 38

Re: i broke my moto g6 back glass

2018-07-30, 9:23 AM

Glass for the back cover was certainly poor design choice by the Lenovo Moto G6 design team.

What were they thinking!? Users like a decent sleek shiny phone - I too liked it - hence I bought it.

But I now have regrets. Not only on one count, but multiple. 

I have been a loyal supporter of Moto phone (G6 is the third one I bought from the Moto G series)

 

My Moto G6 back glass shattered completely at the first fall from a height of a seated person's pocket (seated on a chair). The screen is  intact. I don't know if this is somehow covered in warranty. Any suggestions on getting the back cover replaced authentically in India?

 

The phone heats up abnormally during power charging and sometimes during normal usage.

 

The battery life is slightly worse than Moto G5SPlus.

 

For other G6 users I have a sincere suggestion: If you want to avoid shattering the phone, get a good protective back cover shell for your G6. I did not want to spoil the sleek shiny looks by hiding it under a plastic cover. But I now regert this decision. The glass back  perhaps would not have shattered if a plastic back cover shell was there.

 

 

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3 Posts

07-09-2018

IN

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  • Message 12 of 38

Re: i broke my moto g6 back glass

2018-08-10, 20:47 PM

How can u  say this...the phone will fall at sometime...the design must ensure that mild falls must be sustained. My phone fell from 3 ft height and the back glass is broken.

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472 Posts

02-12-2015

IN

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  • Message 13 of 38

Re: i broke my moto g6 back glass

2018-08-11, 10:19 AM

This is pretty much an issue with every glass backed phone. Moto should've stuck with the metal unibody design used in the G5S series - it's so much more durable and less prone to smudges.

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1 Posts

08-18-2018

GB

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  • Message 14 of 38

Re: i broke my moto g6 back glass

2018-08-18, 17:33 PM

There's a crack in my rear camera glass too! Hasn't been dropped, only thing I can think of is if something has pressed against it in my pocket. Only had the phone 2 weeks. Won't get another Motorola, poor design. I'm just glad the camera still works fine.

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1 Posts

08-30-2018

IN

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  • Message 15 of 38

Re: i broke my moto g6 back glass

2018-08-30, 19:15 PM

Did anyone able to repair it?

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1 Posts

09-24-2018

US

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  • Message 16 of 38

Re: i broke my moto g6 back glass

2018-09-24, 22:00 PM

Boy, do I wish I'd found these threads three weeksw ago. This is my 3rd Moto and like other posters, my back glass has shattered within two weeks of purchase. I have a case (only a minimal case was available-- a necessity as the phone was way too slippery) and when I put the case on, the glass was intact. I have not dropped the phone since. Yesterday I noticed what I thought was dirt near the camera and removed the case to clean it, only to discover the back was widely crazed and cracked. The shards are fine and some are sharp. I am seriously disappointed. My previous two purchases were durable and lasted years. I'm going to coat the back with epoxy and eek every penny of use out of this phone... But I'll definitely cast a more critical eye when it's time to get a new phone and look for threads like this!

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5 Posts

06-24-2018

IN

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  • Message 17 of 38

Re: i broke my moto g6 back glass

2018-10-05, 6:48 AM

I didn't dropped my phone and also had a kapaver cover on it was heating abnormalya while I was playing clash royale so I removed my back cover and I saw the black glass is shattered. The phone was already 17k for sd450 which was hard to swallow that time but now this issue, I think all should know about this issue we should tell YouTuber to cover this on their video and also post about this in news blogs too, so it didn't happen to someone else.

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5 Posts

06-24-2018

IN

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  • Message 18 of 38

Re: i broke my moto g6 back glass

2018-10-05, 6:49 AM
Same happened with me. I even had a hard cover on, it's definitely cracked from heating.
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1 Posts

10-08-2018

IN

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  • Message 19 of 38

Re: i broke my moto g6 back glass

2018-10-08, 11:01 AM

Facing the same problem.

Please let me know where can I find a replacement for the same & approx price. 

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1 Posts

10-11-2018

IN

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  • Message 20 of 38

Re: i broke my moto g6 back glass

2018-10-11, 15:23 PM

Who says gorilla glass is scracth resistance.... I ll send u pic of my back glass of moto g6. Tell the truth to ur customer dont make them fool with ur bull [Removed] answer.

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