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3 Posts

08-30-2018

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  • Message 11 of 91

Re: low speaker volume on phone calls

2018-08-30, 2:28 AM

earpiece volume is very soft on this phone , I tried the Moto Z2 Force , and after listening to that earpiece, was hoping after the few reviews ive read, that the G6 was better.. i am disappointed!! 

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16 Posts

08-21-2018

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  • Message 12 of 91

Re: low speaker volume on phone calls

2018-08-30, 2:32 AM

 wrote:

Shame on you Lenovo, this is a hardware problem that should have never happened.. A phone is supposed to communicate? Why do you make it so difficult? 


What I suggested two postings above, turning on the Hearing Aid option, should be considered a "work around" for the low volume on phone calls problem, not a solution. As the last poster has stated this is a hardware problem, specifically a firmware problem as the hardware can easily generate higher volume if allowed by the phone firmware.

What is needed is a firmware revision and all Lenovo has to tell us is that it is coming and I for one will be happy to wait for it.

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1 Posts

10-29-2018

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  • Message 13 of 91

Re: low speaker volume on phone calls

2018-10-29, 16:01 PM

I too have a brand new g6, I am having the same problem.  Very hard to hear on it unless in hearing aid compatible mode and then it sounds like its in a barrel.

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5 Posts

10-12-2018

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  • Message 14 of 91

Re: low speaker volume on phone calls

2018-10-29, 17:41 PM

Very low max speaker volume on my G6 too! Using on Project Fi.

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5996 Posts

12-04-2017

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  • Message 15 of 91

Re: low speaker volume on phone calls

2018-09-12, 19:05 PM
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5996 Posts

12-04-2017

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  • Message 16 of 91

Re: low speaker volume on phone calls

2018-09-18, 20:59 PM
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5996 Posts

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  • Message 17 of 91

Re: low speaker volume on phone calls

2018-10-30, 6:49 AM

 wrote:

Very low max speaker volume on my G6 too! Using on Project Fi.


Hi sarthur1234colinashley,

 

Thank you for writing to us, sorry to learn about the trouble in regards to your device speaker? We would like to confirm if this only happens on calls and works great when you play media files?

 

Regards,

Swaraj

Moto Support

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2 Posts

12-02-2018

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  • Message 18 of 91

Re: low speaker volume on phone calls

2018-12-02, 2:22 AM

I'm gonna speak for all of us when I say that, YES it only happens in calls.

Speaker volume is great in every other app except for phone calls. It's maximum is a good bit lower.

Low without speaker and placed against the ear also.

I would like to know if there will be a fix for this or an option to increase the volume further for calls in an update.

I need to know soon or else I'm gonna have to return it and get a louder phone for my dad.

 

safe mode does not help

reset does not help

already fully updated

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5 Posts

10-12-2018

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  • Message 19 of 91

Re: low speaker volume on phone calls

2018-12-02, 4:06 AM

Ditto - it only happens in calls. Please fix! 

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5996 Posts

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  • Message 20 of 91

Re: low speaker volume on phone calls

2018-12-04, 12:05 PM

 wrote:

Ditto - it only happens in calls. Please fix! 


Hi colinashley,

 

Thanks for reporting, we appreciate your feedback and we will pass it along. But just to better understand—which device model are we talking about? 

 

Regards,

Swaraj

Moto Support

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