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06-27-2015

United States

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moto G6 Plus firmware

2020-06-29, 17:28 PM

hi, please hep me get out of a bootloop problem. 

i need the stock fimware for my developper edition Moto G6 Plus (i can't find it anywhere)

 

thank

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2229 Posts

02-11-2016

US

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Re:moto G6 Plus firmware

2020-06-30, 2:10 AM

@ AbuMu3ed wrote:
 

 

hi, please hep me get out of a bootloop problem. 

i need the stock fimware for my developper edition Moto G6 Plus (i can't find it anywhere)

 

thank

 

Hello, sorry to hear that your device is stuck in a bootloop. Unfournately we do not provided stock firmware. However, you can try using Rescue and Smart Assistant to rescue/repair the phone. You can install Resuce and Smart Assistant from this page: https://support.lenovo.com/us/en/downloads/ds101291

Let me know if that helps.

 

-Tom



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1 Posts

06-27-2015

United States

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Re:moto G6 Plus firmware

2020-06-30, 12:49 PM

it didnt help, automatic rescue gives "this device isn't supported, manual device selection gives "failed to match the connected device. reconnect device then try again"

 

my bootloader is locked and phone software is not modified (since the bootloader is locked)

 

here's device infos from fastboot 

 

(bootloader) kernel: uefi

(bootloader) version-bootloader: MBM-3.0-evert_retail-7884113c1a-200306

(bootloader) product: evert

(bootloader) board: evert

(bootloader) secure: yes

(bootloader) hwrev: PVT1

(bootloader) radio: EMEA

(bootloader) storage-type: eMMC

(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005

(bootloader) ufs: N/A

(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12

(bootloader) cpu: SDM630 1.0 (6)

(bootloader) serialno: ZY322WPX2B

(bootloader) cid: 0x0032

(bootloader) channelid: 0x00

(bootloader) uid: 0DEAB221

(bootloader) securestate: oem_locked

(bootloader) verity-state: enforcing (0)

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 536870912

(bootloader) reason: Volume down key pressed

(bootloader) imei: 351854092406813

(bootloader) meid:

(bootloader) date: 07-24-2018

(bootloader) sku: XT1926-3

(bootloader) carrier_sku: XT1926-3

(bootloader) battid: SB18C20873

(bootloader) battery-voltage: 4210

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) ro.build.fingerprint[0]: motorola/evert_n/evert_n:9/PPWS29.

(bootloader) ro.build.fingerprint[1]: 116-20-23/3dc61:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full[0]: Blur_Version.29.381.32.evert.reta

(bootloader) ro.build.version.full[1]: il.en.US

(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05300-sdm660.0

(bootloader) version-baseband: <not found>

(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf1342233a117

(bootloader) kernel.version[1]: -02594-gb22ccba6c615 (hudsoncm@ilclbld86

(bootloader) kernel.version[2]: ) (gcc version 4.9.x 20150123 (prereleas

(bootloader) kernel.version[3]: e) (GCC) ) #1 SMP PREEMPT Thu Apr 30 14:

(bootloader) kernel.version[4]: 24:37 CDT 2020

(bootloader) git:abl: MBM-3.0-evert_retail-7884113c1a-200306

(bootloader) git:xbl: MBM-3.0-evert_retail-91d41ec2e-200306

(bootloader) git:pmic: MBM-3.0-evert_retail-91d41ec2e-200306

(bootloader) git:rpm: MBM-3.0-evert_retail-718b013-200306

(bootloader) git:tz: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) git:hyp: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) git:devcfg: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) git:cmnlib: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) git:cmnlib64: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) git:keymaster: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) git:prov: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) git:storsec: MBM-3.0-evert_retail-7d9dcb1fa-200306

(bootloader) frp-state: no protection (0)

(bootloader) ro.carrier: reteu

(bootloader) current-slot: b

(bootloader) running-bl-slot: _b/_b

(bootloader) running-boot-lun: 0

(bootloader) slot-count: 2

(bootloader) slot-successful:_a: no

(bootloader) slot-successful:_b: no

(bootloader) slot-unbootable:_a: yes

(bootloader) slot-unbootable:_b: no

(bootloader) slot-retry-count:_a: 0

(bootloader) slot-retry-count:_b: 4

all: listed above

 

 

any further help would be apreciated, thank you

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16 Posts

04-22-2018

IN

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  • Message 4 of 4

Re:moto G6 Plus firmware

2020-06-30, 13:02 PM
you can get help in XDA community
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