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25 Posts

04-22-2018

India

24 Signins

236 Page Views

  • Posts: 25
  • Registered: ‎04-22-2018
  • Location: India
  • Views: 236
  • Message 1 of 2

petition to solve volume issue bug

2020-06-01, 5:33 AM
Im tired of this phone, the phones volume is gone 50% post pie update, before that g6 used to sound so great and Dolby Atmos was magical. I have seen so many people complaining about this and no matter what we do, we can't fix the software issue. so a bug fix update would be appreciable.I wonder what developers are doing with the already sent bug reports. please support this subject guys.
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2975 Posts

04-04-2018

India

396 Signins

27540 Page Views

  • Posts: 2975
  • Registered: ‎04-04-2018
  • Location: India
  • Views: 27540
  • Message 2 of 2

Re:petition to solve volume issue bug

2020-06-01, 8:19 AM

@ Moto_mania2021 wrote:
 

Im tired of this phone, the phones volume is gone 50% post pie update, before that g6 used to sound so great and Dolby Atmos was magical. I have seen so many people complaining about this and no matter what we do, we can't fix the software issue. so a bug fix update would be appreciable.I wonder what developers are doing with the already sent bug reports. please support this subject guys.

 

Hi,

 

Thanks for reporting! Our concerned team is investigating this. Kindly help us with a Bug Report--

 

1.  Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]

 

2. After the above steps Developer options will be enabled.

 

3. Go to Settings ->Developer options -> Enable USB debugging > Toggle On

 

4. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On

 

5. Once the issue is reproduced, Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.

 

6. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.

 

7. Then upload the Bug Report to your personal Google Drive and then share the link to the Bug Report on the forums in a reply or via a private message.

 

8. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time. 

 

Regards,

Suman



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