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Sorenvoss
What's DOS?
Posts: 1
Registered: ‎07-19-2018
Location: DK
Views: 155
Message 1 of 2

6+ sluggish, slow or stalling

Phone have worked flawless untill last night. In the night i discovered that my 6+ screen was on with the Moto boot screen. Keys and screen were unresponsive. I have reset the 6+ to Factory setting. Now it cant work with sd card in, and without sd card it is very slow and very often the app times out “do you want to close or wait” message on screen

do you recomend me to do something else than returning unit to shop?

Senior MotoAgent
Senior MotoAgent
Posts: 5,205
Registered: ‎12-04-2017
Location: IN
Views: 88
Message 2 of 2

Re: 6+ sluggish, slow or stalling

Hi Sorenvoss,

 

If we did a factory data reset and tested without restoring any apps and problem persists, then, service/repair/replace is next step.

 

Regards,

Swaraj

Moto support

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