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Blue Screen Again
Posts: 1
Registered: ‎08-04-2018
Location: US
Views: 223
Message 1 of 1

A few words of thanks to the Motorola/Lenovo sevice team...

Thank You!


I purchased a Motorola G6 Play and shortly after, I started having issues with the screen being unresponsive and scrolling issues.  I performed all the steps they told me to perform, and did a master reset on my own as a last resort. Nothing fixed the issue.


I contacted support, after a few conversations and purchase verification, they paid to have my device shipped back via overnight and 2 days later I received a brand new replacement. It works perfectly and I have had zero issues with it now.


It is an enjoyable device to use now.

Great customer service and a BIG THANK YOU again.



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