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Neeraj111
Paper Tape
Posts: 4
Registered: ‎05-29-2013
Location: IN
Views: 165
Message 1 of 4

Battery charge not increasing beyond 27%

Battery charge not increasing beyond 27% for my Moto g6 play . What to do

Senior MotoAgent
Senior MotoAgent
Posts: 5,288
Registered: ‎12-04-2017
Location: IN
Views: 135
Message 2 of 4

Re: Battery charge not increasing beyond 27%

Hi Neeraj111,

 

Sorry to hear this, have you tried charging with a different charger? You can also try charging having your device turned off and see if that helps? If this did not help, force reboot your device and plug into a power source and let it charge to 100% and leave it for an additional hour. Let us know how it goes?

 

Thanks,

Swaraj

Moto Support

 

 

Neeraj111
Paper Tape
Posts: 4
Registered: ‎05-29-2013
Location: IN
Views: 97
Message 3 of 4

Re: Battery charge not increasing beyond 27%

What the solution u provided didn't helped as I already did it. My problem solved by doing wipe cache partition from boot menu.

Senior MotoAgent
Senior MotoAgent
Posts: 5,288
Registered: ‎12-04-2017
Location: IN
Views: 74
Message 4 of 4

Re: Battery charge not increasing beyond 27%


@Neeraj111 wrote:

What the solution u provided didn't helped as I already did it. My problem solved by doing wipe cache partition from boot menu.


Great! Glad to hear that you were able to resolve. Smiley Happy

 

-Swaraj

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