01-12-2019 11:40 AM
My Moto G6 works great except every so often, someone I've been texting forever will not receive my texts. When I finally find out that's happening (because I get a "delivered" message), if I delete the contact then re-add them, they get my texts again. But then down the road some time later, they'll stop receiving them again til I delete/re-add. This has happened now with at least 5 contacts I have.
Anyone else having this problem and figured out why and maybe a solution?
01-12-2019 12:13 PM - edited 01-12-2019 12:14 PM
I've seen this happen on other phones and there's some things to try.
1:Manual Scan for your Network and when it the list comes up chose any Carrier but yours and let it fail.Then pick yours and shut the phone down for a few mins and restart it.
2:Go to Delete the Contacts app(If you are on Google check it's been synced to save contacts etc go Settings>Accounts>Google and untick and re-tick the syncs to make sure they are up-to-date.
When you do Disable or remove a system app like the Contacts it should offer to restore the Factory version.Take this option and restart the phone.