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Chrome & Youtube keep reinstalling

2019-12-18, 10:11 AM

I've disabled and uninstalled Chrome and YouTube as I don't use these apps but every night around 4am they keep reinstalling.

 

Any reasons why as this has only started to happen since I received a new phone under warranty.

I have a Moto G6 XT1925-5 on Android version 9 (Current Version PPS29.55-37-7).

 

I've tried resetting the phone back to default and not disabling any apps apart from those YouTube and Chrome apps.

 

It still keeps re-installing them.

 

Any ideas as this doesn't happen on a phone I have on Android Version 8 and is very annoying.

 

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1512 Posts

10-16-2018

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Re: Chrome & Youtube keep reinstalling

2019-12-18, 11:38 AM

 wrote:

I've disabled and uninstalled Chrome and YouTube as I don't use these apps but every night around 4am they keep reinstalling.

 

Any reasons why as this has only started to happen since I received a new phone under warranty.

I have a Moto G6 XT1925-5 on Android version 9 (Current Version PPS29.55-37-7).

 

I've tried resetting the phone back to default and not disabling any apps apart from those YouTube and Chrome apps.

 

It still keeps re-installing them.

 

Any ideas as this doesn't happen on a phone I have on Android Version 8 and is very annoying.

 


Bit of a strange one.

 

You can go to the Playstore>My Apps and Games>Settings and change the Auto-update to NEVER. You will still get notified from time-to-time about updates but can choose what to install.

 

Also you can restrict the background data of most apps Via Phone settings>Apps> pick an app> Data Usage.

 

 

HTH :)

 

 

 

 

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Re: Chrome & Youtube keep reinstalling

2019-12-18, 11:45 AM

Thanks Porphyrius

 

I have the Auto update set to Never but have just tried disabling the data usage under both apps.

I'll report back tomorrow and thanks again for your help.

 

 

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  • Message 4 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-19, 9:32 AM

Hello Porphyrius

 

It still re-installs Youtube and Chrome.

 

I have added the app details below.

 

Settings/Apps/See All Apps/Chrome

Disabled

Notifications: Off

Permissions: No Permissions Granted

Storage: 8.54mb

Data Usage: No Data Used & Background Data Disabled.

Advanced:

Install unknown apps: Not Allowed

 

Version 74.0.3729.136

 

Settings/Apps/See All Apps/Youtube

Disabled

Notifications: Off

Permissions: No Permissions Granted

Storage: 24.90mb

Data Usage: No Data Used & Background Data Disabled.

Advanced:

Install unknown apps: Not Allowed

 

Version 14.18.56

 

After I unistall, Android System Web View requires an update. Could it be to do with that?

 

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  • Message 5 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-19, 9:36 AM

 wrote:

Hello Porphyrius

 

It still re-installs Youtube and Chrome.

 

I have added the app details below.

 

Settings/Apps/See All Apps/Chrome

Disabled

Notifications: Off

Permissions: No Permissions Granted

Storage: 8.54mb

Data Usage: No Data Used & Background Data Disabled.

Advanced:

Install unknown apps: Not Allowed

 

Version 74.0.3729.136

 

Settings/Apps/See All Apps/Youtube

Disabled

Notifications: Off

Permissions: No Permissions Granted

Storage: 24.90mb

Data Usage: No Data Used & Background Data Disabled.

Advanced:

Install unknown apps: Not Allowed

 

Version 14.18.56

 

After I unistall, Android System Web View requires an update. Could it be to do with that?

 


It could be the Web view. I've no real use for that so if possible disable it. Also I won't use Chrome Browser,too many bugs/faults IMHO.

 

I disable it and use Opera Browsers. They come with a free VPN for more security,

 

https://play.google.com/store/apps/details?id=com.opera.browser&hl=en_GB

 

 

 

 

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Re: Chrome & Youtube keep reinstalling

2019-12-19, 9:41 AM

Hello Porphyrius

 

I'm unable to disable Android System Web View but have forced stop the app and removed the notifications.

I use Firefox as a browser and read far too bad reports about Chrome.

 

Will leave this for 24 hours and report back.

 

Thanks for your help.

 

 

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Re: Chrome & Youtube keep reinstalling

2019-12-19, 9:45 AM

 wrote:

Hello Porphyrius

 

I'm unable to disable Android System Web View but have forced stop the app and removed the notifications.

I use Firefox as a browser and read far too bad reports about Chrome.

 

Will leave this for 24 hours and report back.

 

Thanks for your help.

 

 


 

Go back into your Playstore settings and App Download Preference and change to Ask Me everytime. At least then you can say NO if they try to update with luck.

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  • Message 8 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-19, 9:48 AM

Thanks Porphyrius, I'd changed the Play store setting to Ask me every time and will report back.

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  • Message 9 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-20, 10:05 AM

Hello Porphyrius

 

Still, Chrome and YouTube get re-installed. The only time it doesn't re-install is if there's no internet connection.

Android System Web View is also back.

Any clues why this is happening?

I've tried a software reset and still the same issues.

 

Is there anyway I can roll back to Android V8?

 

 

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  • Message 10 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-20, 10:14 AM

 wrote:

Hello Porphyrius

 

Still, Chrome and YouTube get re-installed. The only time it doesn't re-install is if there's no internet connection.

Android System Web View is also back.

Any clues why this is happening?

I've tried a software reset and still the same issues.

 

Is there anyway I can roll back to Android V8?

 

 


Unfortunately AFAIK Lenovo do not have an easy way to revert to a previous O/S which I have mentioned to a forum/Lenovo representative and find unusual that they are the only Supplier I know who don't have an easy Roll-Back system  :(

 

This is really strange to me :/

 

There is another option that may work. If you go settings>Apps and 3 dots and Show-System apps and scroll down the the Updater app and disable it if possible.

 

You will need to remember you have done this if and when you want to check for updates and see if that stops it?

 

Remember that even though some apps say they need updating if they are working well the Update might not even be needed per user.

 

 

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  • Message 11 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-20, 10:34 AM

When I show the system apps there is no updater app.

 

There's Motorola Update services. Is that it?

 

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Re: Chrome & Youtube keep reinstalling

2019-12-20, 10:42 AM

 wrote:

When I show the system apps there is no updater app.

 

There's Motorola Update services. Is that it?

 


I'm on a different version on my Moto G3 so I'm afraid I'm pretty much out of ideas :(

 

There is another option using some detective work. You can track down what app/service is,"Calling Home" using a great free app called,"No Root Firewall",

 

https://play.google.com/store/apps/details?id=app.greyshirts.firewall&hl=en_GB

 

It will take you a while getting used to how it works and what to let through but it can be disabled with a click if you block something you shouldn't.

 

You let through all the things you know need to use the Internet and block the others.

 

 

 

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  • Message 13 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-20, 10:50 AM

Thanks Porphyrius.

 

I'll give the app a go and will report back.

 

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  • Message 14 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-20, 11:00 AM

 wrote:

Thanks Porphyrius.

 

I'll give the app a go and will report back.

 


Please do. There will be a test at the end of this thread<grin> Heh Heh :D

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  • Message 15 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-20, 11:03 AM

I hope not! :smileylol:

 

Thanks for your help though.

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Re: Chrome & Youtube keep reinstalling

2019-12-20, 11:16 AM

 wrote:

I hope not! :smileylol:

 

Thanks for your help though.


BTW probably not related but it will do no harm to do an Anti-Malware/Virus scan. The best one I've found over the years and the one I use is the free version of Eset for Android,

 

https://play.google.com/store/apps/details?id=com.eset.ems2.gp&hl=en_GB

 

 

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  • Message 17 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-20, 11:20 AM

Thanks Porphyrius

 

Just running the anti virus now.

 

Its weird but I've only had this phone a few weeks as the last one died and Motorola sent me this as a replacement.

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  • Message 18 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-23, 14:17 PM

Hello Porphyrius

 

Just to let you know that I found the issue.

Apparently every morning the Google Play Store updates both apps. Why I don't know!

I blocked Chrome, YouTube and Play Store on Saturday through the firewall and neither reinstalled.

As soon as I unblocked the Play Store both apps reinstalled.

 

I'm at a loss why both apps keep re-installing.

 

 

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  • Message 19 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-23, 14:35 PM

 wrote:

Hello Porphyrius

 

Just to let you know that I found the issue.

Apparently every morning the Google Play Store updates both apps. Why I don't know!

I blocked Chrome, YouTube and Play Store on Saturday through the firewall and neither reinstalled.

As soon as I unblocked the Play Store both apps reinstalled.

 

I'm at a loss why both apps keep re-installing.

 

 


It's got me beat.  Can Yotube and Chome be disabled on your phone/version?

 

I never use them. I watch Youtube through my Browser(Opera) comes with Data saving and a free  VPN for extra security,

 

https://play.google.com/store/apps/details?id=com.opera.browser&hl=en_GB

 

 

 

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  • Message 20 of 21

Re: Chrome & Youtube keep reinstalling

2019-12-23, 14:43 PM

I have disabled both apps. All that is left is the green enable button.

Notifications are off and there're no permissions under either app.

 

Just turned off Modify System settings on Google Play Store app and looking good so far.

Will report back tomorrow.

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Re: Chrome & Youtube keep reinstalling

2019-12-23, 15:02 PM

 wrote:

I have disabled both apps. All that is left is the green enable button.

Notifications are off and there're no permissions under either app.

 

Just turned off Modify System settings on Google Play Store app and looking good so far.

Will report back tomorrow.


BTW Opera's,"Speedial" homepage makes getting to Bookmarks/Pages a breeze. You can switch off the news in Opera's settings. I use Opera on my Laptop as well :)

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