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Re: Demo mode

I work for walmart and we have a g6 that just come off display as our demo unit the problem is we can't get it back out of demo mode when it asks for a password we enter the one that was given to us when we put it in demo mode doesn't work any suggestions

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Re: Demo mode

Hi Luellenss396,

 

Thanks for posting. Unfortunately, in this case, it is recommended to perform an external reset on the phone. Just boot the phone to recovery mode and look for external reset. You may check this link for instructions. Let me know if you need further help. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:Demo mode

Hello demo mode was turned on my Motorola Moto E5 play and can't turn it off please help me thank you

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Re:Demo mode

@ FranciscoAguirr wrote:

Hello demo mode was turned on my Motorola Moto E5 play and can't turn it off please help me thank you

 

Hi @ FranciscoAguirr ,

 

Welcome to Motorola Forums. My apologies for the delay as well. I will be glad to help. Please share a few more details. 

  • Can you recall what you were doing on the phone before this?
  • Did you change any setting on the phone? 
  • Do you see Developer options as one of the phone when you open Settings?

Let us know.

 

Regards,
Mary
Motorola Support

 

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